The softmax function is a fundamental component in deep learning. This study delves into the often-overlooked parameter within the softmax function, known as "temperature," providing novel insights into the practical and theoretical aspects of temperature scaling for image classification. Our empirical studies, adopting convolutional neural networks and transformers on multiple benchmark datasets, reveal that moderate temperatures generally introduce better overall performance. Through extensive experiments and rigorous theoretical analysis, we explore the role of temperature scaling in model training and unveil that temperature not only influences learning step size but also shapes the model's optimization direction. Moreover, for the first time, we discover a surprising benefit of elevated temperatures: enhanced model robustness against common corruption, natural perturbation, and non-targeted adversarial attacks like Projected Gradient Descent. We extend our discoveries to adversarial training, demonstrating that, compared to the standard softmax function with the default temperature value, higher temperatures have the potential to enhance adversarial training. The insights of this work open new avenues for improving model performance and security in deep learning applications.