惯性聚合 高效追踪和阅读你感兴趣的博客、新闻、科技资讯
阅读原文 在惯性聚合中打开

推荐订阅源

Y
Y Combinator Blog
B
Blog
S
SegmentFault 最新的问题
Vercel News
Vercel News
博客园 - 聂微东
宝玉的分享
宝玉的分享
C
Check Point Blog
有赞技术团队
有赞技术团队
IT之家
IT之家
V
V2EX
爱范儿
爱范儿
GbyAI
GbyAI
Cyber Security Advisories - MS-ISAC
Cyber Security Advisories - MS-ISAC
Microsoft Azure Blog
Microsoft Azure Blog
P
Proofpoint News Feed
博客园 - 司徒正美
博客园_首页
Last Week in AI
Last Week in AI
博客园 - 叶小钗
量子位
奇客Solidot–传递最新科技情报
奇客Solidot–传递最新科技情报
F
Fortinet All Blogs
腾讯CDC
J
Java Code Geeks

Hacker News: Ask HN

The New Window Delete ChatGPT Atlas Spyware Tell HN: Qwen Free Tier Is Discontinued Ask HN: SeedLegals Partnerships in London, worth it? Ask HN: How to highlight talent from untraditional backgrounds? Ask HN: We dont need a programming language now? Durable Object alarm loop: $34k in 8 days, zero users, no platform warning What if Time at the subatomic level has multiple arrows? How to add MidnightBSD Key to UEFI Secure Boot DBX? (Revoked and Forbidden Keys) Ask HN: What's your experience working at xAI as an AI tutor? Any engineers here with experience of clinical data standards? Ask HN: Who is using OpenClaw? Agent Skills for Software Test Automation Ask HN: Who needs contributors? Claude Code is thinking too much Ask HN: What Is the Big-O Order of a Jigsaw Puzzle? Ask HN: Stepping into a new role as a Senior, mentoring dos and dont's? Founder from Zurich heading to SF and Austin for the first time Hacker News No Manual Screenshots: I Built a Scalable Screenshot API Using Cloud Playwright Ask HN: Thought experiment: AGI giving us answers we don't like? Ask HN: I quit my job over weaponized robots to start my own venture 1% Vacancy, 81% Preleased: Where Midmarket Compute Deploys in 2026 Ask HN: Preferred pricing model for sound effects libraries? Copy of the email I sent to my undergraduate professors on Nov 30, 2025 Model API Performance | Hacker News Ask HN: Are open-weight LLMs the new offline encyclopedias? Valgrind 3.27 RC1 is out Claude Code OAuth down for >12 hours Ask HN: What's Better?–Tauri or Electron?
Trillions of dollars spent just to work on customer servi...
YihaoZhang · 2026-06-19 · via Hacker News: Ask HN

I came across a couple of articles discussing the bigger opportunities for AI companies to make money. It turns out there are pretty much six different ways to make money if I'm a founder or an operator. I'm not sure if the consensus from the venture capital world is entirely lagging behind what's actually going on, so that's why I'm asking this question.

Here are a couple of ideas I saw recently:

1. AI Roll-ups: This is a very hot, sometimes overhyped topic. It involves buying companies that are less integrated into AI but heavily need human services. Examples include accounting firms in small towns, IT managed services (sometimes outsourced), legal services (not necessarily top law firms, but local ones helping existing customers), and insurance. The reason this has gone viral is that some might figure out that buying and streamlining companies can be a better choice than selling software. Software nowadays might need to redirect to build its moat, and many tasks that can be automated surround the service sector, especially at the lower end of the value chain. Venture capital companies are also looking for new assets because traditional SaaS models no longer present high ROI.

    On the surface, this makes sense. But then I thought, if that's the case, why do we need venture capital? The existence of venture capital businesses seems a bit behind what's currently going on, and the business model may not work that well. The best times for venture capital were during the mobile and cloud eras.

2. AI Autopilot / AI-Native Service Companies: This involves working on AI autopilot, where everyone knows service as software, or building AI-native service companies. Companies are looking into areas like insurance brokerages, accounting, or tax audits, building companies based on a "system of action." This means integrating products like SAP, Salesforce, or ServiceNow so users don't need to use 20 different pages to manage procurement, onboarding, period closing, ticket escalation, etc.

3. Company Brains: This path involves integrating Slack, email, tickets, meetings, and databases together into an agent that can become our company's brain. This might be a way for organizations to restructure themselves, as agents would understand companies much better.

4. Verifiable Work: Everyone knows about working on companies that do verifiable work, and coding was the first use case. But since 2024, when I first tried using Cursor, I haven't seen another use case as viral as coding. This makes me think that companies and investors are trying to figure out the next coding use case, but we haven't found it yet. We see attempts in areas like contract red lines, support resolutions, QAs, or IT incident summaries, and companies are already working on these.

My question is, can we say the trillions of dollars invested into AI since 2022 are aimed at the bigger topic of improving efficiency and saving costs? I know companies have many problems to solve, but if this is the biggest use case, where is the venture-scale return? From my perspective, many of these things can be done by private equity companies. A growth equity or private equity firm could use leveraged buyouts and invest in these use cases. A private equity company could use its portfolio companies to acquire a large number of these AI businesses that aim to streamline workflows. The returns, compared to currently hyped valuations, might be much slower, perhaps 3x or 4x would be very good news.

Am I missing something important? That's why I'm asking here.

By the way, I'm not a professional and I don't live in the Bay Area; I'm currently based in Shanghai, so there might be information I haven't grasped. Thank you.