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HN 질문하기: JumpCloud 청구 및 취소
sgammon · 2026-05-24 · via Hacker News: Ask HN

안녕하세요. 여기서 많은 스타트업들이 IDP와 SSO를 위해 JumpCloud를 사용한다고 생각합니다. 우리도 그렇습니다.

그들의 청구 정책이 매우 불공정하다는 것을 발견했습니다.

- 30일의 사전 통지와 서면으로만 취소 가능

- 취소 전에 모든 사용자/컴퓨터를 수동으로 삭제해야 합니다

- 잠긴 관리자 대시보드는 관리자가 해당 단계를 수행하도록 효과적으로 방지합니다 - 청구서가 지불되지 않았거나(또는 비즈니스가 합리적인 이유로 거부한 경우) 취소 정책을 준수할 방법이 없습니다 زیرا 사용자/컴퓨터를 삭제할 수 없습니다.

JumpCloud는 취소를 제출한 후에도 청구를 강제하며, 다시 한번 이 대시보드/사용자/컴퓨터 충돌 때문입니다.

누구나 이런 문제를 겪었나요?