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HNに質問:JumpCloudの請求とキャンセル
sgammon · 2026-05-24 · via Hacker News: Ask HN

皆さん、ここにいるスタートアップの多くがJumpCloudをIDPとSSOとして使っているのではないかと思っています。私たちもそうしています。

彼らの請求ポリシーが非常に不公平だと感じています:

- 30日間の事前通知と書面でのみキャンセル可能

- キャンセル前にすべてのユーザー/コンピューターを手動で削除する必要がある

- ロックされた管理者ダッシュボードは、管理者がそれらのステップを実行することを効果的に防止します——請求書が未払いの場合(またはビジネスが正当な理由で拒否した場合)、キャンセルポリシーに従う方法がなくなります、なぜならユーザー/コンピューターが削除できないからです.

JumpCloudは、キャンセルが提出された後に請求を続けることを強く主張し、再びこのダッシュボード/ユーザー/コンピューターの衝突のためにです。

他にこれを経験した人はいますか?