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Unit 42

Barracuda Networks Status - Incident History

Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Incident Response: Degraded Perfomance Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region SecureEdge Maintenance
Impersonation Protection and Incident Response - Slow ema...
2026-04-03 · via Barracuda Networks Status - Incident History

Resolved

This incident has been resolved.

Posted Apr 03, 2026 - 19:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2026 - 02:13 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2026 - 00:55 UTC

Investigating

We are currently investigating this issue.

Posted Apr 02, 2026 - 00:29 UTC

This incident affected: Impersonation Protection (formerly Sentinel) (Email Processing) and Incident Response (Email Processing).