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Barracuda Networks Status - Incident History

Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Incident Response: Degraded Perfomance Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region SecureEdge Maintenance
Barracuda Email Gateway Defense — Scheduled Maintenance
2026-05-13 · via Barracuda Networks Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted May 13, 2026 - 07:31 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 13, 2026 - 04:30 UTC

Scheduled

We will be performing scheduled maintenance on Barracuda Email Gateway Defense (EGD).
Region(s) Affected: [US / UK / DE / AU / CA / IN]
During this maintenance window, the EGD management console may be temporarily unavailable.
We expect no data loss. All services will be fully restored upon completion.
We apologize for any inconvenience and appreciate your patience.
— Barracuda Networks

Posted May 12, 2026 - 13:36 UTC

This scheduled maintenance affected: Email Gateway Defense (User Interface).