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cs.AI updates on arXiv.org

Policy Split: Incentivizing Dual-Mode Exploration in LLM Reinforcement with Dual-Mode Entropy Regularization METER: Evaluating Multi-Level Contextual Causal Reasoning in Large Language Models Think Before you Write: QA-Guided Reasoning for Character Descriptions in Books METRO: Towards Strategy Induction from Expert Dialogue Transcripts for Non-collaborative Dialogues Retrieval as Generation: A Unified Framework with Self-Triggered Information Planning Do LLMs Know Tool Irrelevance? Demystifying Structural Alignment Bias in Tool Invocations Enhancing Multimodal Large Language Models for Ancient Chinese Character Evolution Analysis via Glyph-Driven Fine-Tuning Exploring Knowledge Conflicts for Faithful LLM Reasoning: Benchmark and Method CocoaBench: Evaluating Unified Digital Agents in the Wild MathAgent: Adversarial Evolution of Constraint Graphs for Mathematical Reasoning Data Synthesis Efficient Training for Cross-lingual Speech Language Models Shared Emotion Geometry Across Small Language Models: A Cross-Architecture Study of Representation, Behavior, and Methodological Confounds A Systematic Analysis of the Impact of Persona Steering on LLM Capabilities Uncertainty-Aware Web-Conditioned Scientific Fact-Checking When Valid Signals Fail: Regime Boundaries Between LLM Features and RL Trading Policies When Verification Fails: How Compositionally Infeasible Claims Escape Rejection Mem$^2$Evolve: Towards Self-Evolving Agents via Co-Evolutionary Capability Expansion and Experience Distillation AOP-Smart: A RAG-Enhanced Large Language Model Framework for Adverse Outcome Pathway Analysis Advancing Polish Language Modeling through Tokenizer Optimization in the Bielik v3 7B and 11B Series TInR: Exploring Tool-Internalized Reasoning in Large Language Models Do BERT Embeddings Encode Narrative Dimensions? A Token-Level Probing Analysis of Time, Space, Causality, and Character in Fiction Generating Multiple-Choice Knowledge Questions with Interpretable Difficulty Estimation using Knowledge Graphs and Large Language Models Deep-Reporter: Deep Research for Grounded Multimodal Long-Form Generation Too Nice to Tell the Truth: Quantifying Agreeableness-Driven Sycophancy in Role-Playing Language Models Learning and Enforcing Context-Sensitive Control for LLMs Efficient Process Reward Modeling via Contrastive Mutual Information Computational Lesions in Multilingual Language Models Separate Shared and Language-specific Brain Alignment Bridging Linguistic Gaps: Cross-Lingual Mapping in Pre-Training and Dataset for Enhanced Multilingual LLM Performance Early Decisions Matter: Proximity Bias and Initial Trajectory Shaping in Non-Autoregressive Diffusion Language Models LLMs Should Incorporate Explicit Mechanisms for Human Empathy
Criterion Validity of LLM-as-Judge for Business Outcomes ...
Liang Chen, Qi Liu, Wenhuan Lin, Feng Liang · 2026-03-11 · via cs.AI updates on arXiv.org

Multi-dimensional rubric-based dialogue evaluation is widely used to assess conversational AI, yet its criterion validity -- whether quality scores are associated with the downstream outcomes they are meant to serve -- remains largely untested. We address this gap through a two-phase study on a major Chinese matchmaking platform, testing a 7-dimension evaluation rubric (implemented via LLM-as-Judge) against verified business conversion. Our findings concern rubric design and weighting, not LLM scoring accuracy: any judge using the same rubric would face the same structural issue. The core finding is dimension-level heterogeneity: in Phase 2 (n=60 human conversations, stratified sample, verified labels), Need Elicitation (D1: rho=0.368, p=0.004) and Pacing Strategy (D3: rho=0.354, p=0.006) are significantly associated with conversion after Bonferroni correction, while Contextual Memory (D5: rho=0.018, n.s.) shows no detectable association. This heterogeneity causes the equal-weighted composite (rho=0.272) to underperform its best dimensions -- a composite dilution effect that conversion-informed reweighting partially corrects (rho=0.351). Logistic regression controlling for conversation length confirms D3's association strengthens (OR=3.18, p=0.006), ruling out a length confound. An initial pilot (n=14) mixing human and AI conversations had produced a misleading "evaluation-outcome paradox," which Phase 2 revealed as an agent-type confound artifact. Behavioral analysis of 130 conversations through a Trust-Funnel framework identifies a candidate mechanism: AI agents execute sales behaviors without building user trust. We operationalize these findings in a three-layer evaluation architecture and advocate criterion validity testing as standard practice in applied dialogue evaluation.