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UCAS - At the heart of connecting people to higher education

UCAS UCAS UCAS One journey, two systems, one applicant: Lessons from leading admissions in a franchise partnership Recruitment and admissions: Different priorities, shared success UCAS UCAS Professional development that drives student success UCAS UCAS Quarter of a million UK 18-year-olds gain place at university or college UCAS Record number of young people in Scotland celebrate getting a place at university or college via UCAS Adding a Clearing choice UCAS Undergraduate Track maintenance Students can calculate real cost of living at university with launch of UCAS budgeting tool Record number of UK school leavers head into the results period with an offer of a university or college place this year UCAS Link products availability: July & August UCAS Adviser portal availability: August UCAS UCAS UCAS UCAS UCAS The role of AI in student decision making The UCAS Budget Calculator launches in the Hub Introducing the UCAS Destinations Programme: Reshaping post-16 career learning
Gatsby Benchmark 8: Making personal guidance work smarter...
2026-03-16 · via UCAS - At the heart of connecting people to higher education

Caroline Green, RCDP

Personal guidance (Gatsby Benchmark 8) is time and resource intensive. The updated statutory duty requires every student to have a guidance meeting with a qualified careers adviser whenever they face major study or career decisions, with at least one meeting by age 16 and again by 18. 

We can’t conjure extra funding for this, but we can help you work smarter. These practical steps make guidance easier to manage, more impactful, and better value for money.

Pay cheap, pay twice

To meet your statutory duty and ensure effective guidance, use qualified careers professionals. Remember, careers leader and personal guidance qualifications are different. Check the CDI register for advisers who are qualified and committed to their code of ethics.

While investing in quality has an upfront cost, the payoff is significant: more motivated students who need less staff time, and advisers who bring expertise and access to resources, including free ones, that benefit students and your budget.

A planned approach 

Start with students who are at risk or need extra support, working closely with your SENCO and other key staff. Don’t overlook those who seem 'sorted'; they may think they’ve got everything figured out but still need to check all options before deciding. 

Also prioritise students who may struggle with tasks like college or university applications – for example, those without family support, and provide guidance early so there’s time for other staff to support them effectively. It’s all about working smarter with the time and resources you have.

Additional support

Maximise your personal guidance sessions by putting the right support around them. The UCAS Hub and adviser portal are designed to save time: students can explore options independently with tools like CV Builder and impartial advice, while staff can track progress, view applications, and access tailored resources. This reduces administrative work and frees advisers to focus on meaningful one-to-one guidance.

The jury is still out on whether group guidance meets statutory duty or is always in the best interests of students. Group work (different to group guidance), however, is definitely a good tool and can be very effective when used alongside one-to-one sessions. Group preparation or follow-up activities can help students get the most out of their one-to-one appointments.

Wasted appointments

Don’t let valuable funding go to waste on missed or unproductive appointments. Make sure both students and staff know the timetable, and help reduce anxiety by introducing the adviser in assemblies or sharing short bios beforehand. Students are far more likely to engage when they know who they’ll be meeting.

Budget cut or budget priority?

Many schools and colleges are under financial pressure, but sometimes it’s about priorities, not just budget. 

Securing SLT support is crucial. Make your business case for investing in personal guidance. Remind them it’s more than ticking boxes: short appointments (under 45 minutes) often lack impact and result in wasted money. Back it up with data showing the benefits of better guidance: more motivated students, better attendance and engagement, and less time taken from staff on avoidable issues. Build your case and gain their commitment.

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