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DigitalOcean Status - Incident History

Reserved IP routing in TOR1 Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses Kubernetes Deployments in NYC1 NYC2 Network Maintenance Droplet Actions in NYC3 Managed Database Clusters DNS Lookup Failures for Managed Database Droplet Resize Agent Timeouts While Retrieving Data from Knowledge Bases Droplet Backup Service Anthropic Inference Model Availability SFO1 Network Maintenance Monitoring Graphs in the Cloud Control Panel SGP1 Network Maintenance Core Infrastructure Maintenance June 17, 2026, 09:00 UTC Intermittent 500 Errors on Serverless/GenAI Inference API DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded" AMS2 Network Maintenance DNS API Service App Platform Deployments Cloud Firewall Cloud Firewall Block Storage Volume Performance SGP1 Network Maintenance 2026-05-19 14:30 UTC Anthropic reported outage that's impacting access to their Serverless Inference models DNS service, Certificates and Managed MongoDB Data-plane DOKS cluster in SYD1 region GradientAI: Agent Platform Playground Interaction Errors Control Panel Errors - Unable to Enable 2FA and Google/GitHub Let's Encrypt Outage Affecting Certificate Issuance and Managed Databases Operations Multiple Services in NYC2 Core Infrastructure Maintenance May 7, 2026, 15:00 UTC SFO2 Network Maintenance Core Infrastructure Maintenance May 4th, 2026, 13:00 UTC Core Infrastructure Maintenance May 4, 2026, 13:00 UTC FRA1 Network Maintenance NYC1 Network Maintenance SFO2 Network Maintenance Core Infrastructure Maintenance Apr 29, 2026, 13:00 UTC Elevated 5xx “context canceled” errors impacting serverless inference Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models Intermittent errors impacting some Serverless Inference models in ATL1 App Platform Deployments Cloud UI for Managed Kubernetes DNS Resolution for .co TLD Spaces availability in NYC3 Core Infrastructure Maintenance in All Regions 2026-04-16 09:00 UTC Serverless Inference Managed Database Resizes Droplet Availability in All Regions MongoDB Maintenance - BLR1, NYC3, SFO2, SGP1, SYD1, TOR1 MongoDB Maintenance - AMS3, ATL1, LON1, NYC1, NYC2, SFO3 Control Plane Serverless Inference - High error rates for open source models ( Qwen 3 32B) Serverless Inference Issue FRA1 MongoDB Maintenance Gradient AI Platform agents and services Accessibility App platform seeing delays in deployments across FRA1 region Gradient AI model availability Degraded performance with BYOK Anthropic models Delay in App Platform Deployments Newly Created Managed Kubernetes Nodes Ubuntu/Debian Package Mirror Failure HTTP 522 Error on App Platform Core Infrastructure Maintenance in All Regions 2026-03-03 10:00 UTC Internal Load Balancers Connectivity Core Infrastructure Maintenance in SFO2 and SFO3 Intermittent Errors with Llama 3.3-70B Core Infrastructure Maintenance in AMS3, FRA1, and LON1 Core Infrastructure Maintenance in BLR1 and SGP1 Network Maintenance - SFO1
Limited access to Deepseek V4 Pro model
2026-07-05 · via DigitalOcean Status - Incident History

Resolved

Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience.

Posted Jul 05, 2026 - 00:53 UTC

Monitoring

Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring the situation to ensure the fix is successful and the model is functioning as expected. We will post an update if any further issues arise. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

Posted Jul 04, 2026 - 23:18 UTC

Investigating

Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the inconvenience and are working to resolve the issue as soon as possible. We will provide an update once we have more information.

Posted Jul 04, 2026 - 22:13 UTC

This incident affected: Agentic Inference Cloud (Inference, Model Services).