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DigitalOcean Status - Incident History

Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses Kubernetes Deployments in NYC1 NYC2 Network Maintenance Limited access to Deepseek V4 Pro model Droplet Actions in NYC3 Managed Database Clusters DNS Lookup Failures for Managed Database Droplet Resize Agent Timeouts While Retrieving Data from Knowledge Bases Droplet Backup Service Anthropic Inference Model Availability SFO1 Network Maintenance Monitoring Graphs in the Cloud Control Panel SGP1 Network Maintenance Core Infrastructure Maintenance June 17, 2026, 09:00 UTC Intermittent 500 Errors on Serverless/GenAI Inference API DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded" AMS2 Network Maintenance DNS API Service App Platform Deployments Cloud Firewall Cloud Firewall Block Storage Volume Performance SGP1 Network Maintenance 2026-05-19 14:30 UTC Anthropic reported outage that's impacting access to their Serverless Inference models DNS service, Certificates and Managed MongoDB Data-plane DOKS cluster in SYD1 region GradientAI: Agent Platform Playground Interaction Errors Control Panel Errors - Unable to Enable 2FA and Google/GitHub Let's Encrypt Outage Affecting Certificate Issuance and Managed Databases Operations Multiple Services in NYC2 Core Infrastructure Maintenance May 7, 2026, 15:00 UTC SFO2 Network Maintenance Core Infrastructure Maintenance May 4th, 2026, 13:00 UTC Core Infrastructure Maintenance May 4, 2026, 13:00 UTC FRA1 Network Maintenance NYC1 Network Maintenance SFO2 Network Maintenance Core Infrastructure Maintenance Apr 29, 2026, 13:00 UTC Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models Intermittent errors impacting some Serverless Inference models in ATL1 App Platform Deployments Cloud UI for Managed Kubernetes DNS Resolution for .co TLD Spaces availability in NYC3 Core Infrastructure Maintenance in All Regions 2026-04-16 09:00 UTC Serverless Inference Managed Database Resizes Droplet Availability in All Regions MongoDB Maintenance - BLR1, NYC3, SFO2, SGP1, SYD1, TOR1 MongoDB Maintenance - AMS3, ATL1, LON1, NYC1, NYC2, SFO3 Control Plane Serverless Inference - High error rates for open source models ( Qwen 3 32B) Serverless Inference Issue FRA1 MongoDB Maintenance Gradient AI Platform agents and services Accessibility App platform seeing delays in deployments across FRA1 region Gradient AI model availability Degraded performance with BYOK Anthropic models Delay in App Platform Deployments Newly Created Managed Kubernetes Nodes Ubuntu/Debian Package Mirror Failure HTTP 522 Error on App Platform Core Infrastructure Maintenance in All Regions 2026-03-03 10:00 UTC Internal Load Balancers Connectivity Core Infrastructure Maintenance in SFO2 and SFO3 Intermittent Errors with Llama 3.3-70B Core Infrastructure Maintenance in AMS3, FRA1, and LON1 Core Infrastructure Maintenance in BLR1 and SGP1 Network Maintenance - SFO1
Elevated 5xx “context canceled” errors impacting serverless inference
2026-04-29 · via DigitalOcean Status - Incident History

Resolved

All services are operating normally. We will continue to monitor the system to ensure ongoing reliability.

Thank you for your patience while we worked to resolve this issue.

Posted Apr 28, 2026 - 19:33 UTC

Monitoring

Service for Serverless Inference has been restored.
We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts.
Our team remains actively engaged to ensure full recovery. We appreciate your patience and will provide further updates as needed.

Posted Apr 28, 2026 - 19:00 UTC

Identified

We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible.

We appreciate your patience and will provide updates as soon as more information becomes available.

Posted Apr 28, 2026 - 15:59 UTC

Investigating

Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

Posted Apr 28, 2026 - 13:45 UTC

This incident affected: Agentic Inference Cloud (Agent Runtime).