• Experience & Productivity
• Manage & Optimize
• Nov 18, 2024

Earlier this year we introduced the Citrix platform and a commitment to you to build a simplified, unified platform to deliver and manage secure application access to any device and any user. Today, we are delivering on this promise and introducing wide-ranging product changes that will make your life as an IT admin easier than ever.

Over the next several months, we will be rolling out our new Citrix platform experience, providing updated and uniform access to all the capabilities Citrix has to offer. Being an administrator is hard work, and you need a product that can help you seamlessly execute all your tasks. With an environment that is growing more and more complex, this is no small feat. With our newest iteration of the Citrix Cloud console, administrators can solve problems sooner, navigate faster, and keep up to date with Citrix better than ever before. 

A revamped Cloud platform page

A good interface can solve a lot of administrator headaches. No one wants to waste time digging around in consoles and getting lost in menus that are several levels too deep. You have work that needs to get done now. 

We have revamped our cloud interface to provide operational utility straight from the home screen. From quick access via the primary capabilities buttons right at the top of your screen, to high-level visibility of what’s happening in your environment with ‘Recent Activity’ front and center. 

We don’t just want to help with your environment today, we want to help prepare you for what your environment could look like tomorrow. We’re adding a roadmap section that will include the latest and greatest new releases and how you can leverage them in your environment, plus quick links to resources like the Citrix Community and Citrix training resources. From roadmap items that are in the works, to technical documentation and upcoming events – you can catch up on everything Citrix in one place, rather than having to check several different feeds. 

Unified navigation

With changes to deploy and end-user experiences to monitor, you don’t have time to click around searching for the right console. You need to get around your environment, fast. With our new menu layout, our features are more easily navigable and all the consoles are accessible from any page. It now takes fewer clicks to get to where you need to go.

The new Citrix Cloud console unifies the navigational design across all services and capabilities in the Citrix platform, driving a consistent experience for administrators. We have integrated Workspace Environment Manager and Session Recording into the DaaS console you use daily.  We’ve also added a page navigation path, so you know where you are in the console and how to get to the specific page you’re looking for. In addition, you’ll also be able to customize your console with features like pinning, putting the consoles you use the most exactly where you want them.  

Frequently Asked Questions

1. When will my Citrix Cloud tenant get the new console?
   1. We are rolling out in waves starting in November 2024 and continuing it in early 2025. We will honor the holiday periods in November and December and not roll out changes during that time.
2. Will there be any notification prior to getting the update?
   1. We have been rolling out advanced notifications for the new home page and navigation via in-console notifications. We will also send out email notifications in early 2025. 
3. Is there any training available?
   1. We will have first-time use experience guide teaching on the new interface within the console. We are also planning to do a webinar. You can stay up-to-date with the scheduled webinars on the Citrix Community page.
4. Can I continue to use the previous interface?
   1. Yes – at the bottom of the new experience you can go to the classic home page. Please give us your feedback on what to improve on the new home page by clicking on the feedback option. The classic home page will ultimately be phased out after 3-6 months.
5. Can I switch back and forth?
   1. Yes both pages will have the option to switch back and forth while the classic home page is still available.

When can I get started?

Adding more tools for automation and simplifying our Citrix Cloud console are all part of our plan to help you reduce the amount of time you have to spend on day-to-day tasks and increase the amount of time you have to work on higher-priority projects. This updated interface will be rolling out over the next several months. If you’re interested in getting this interface sooner, please contact your account team. To dive deeper into this new layout and all the new features included, please visit our product documentation.

We are always looking for input on our latest releases. You can give feedback within the console itself with the thumbs up/down button, or you can use the feedback prompts.

Disclaimer: This publication may include references to the planned testing, release and/or availability of Cloud Software Group, Inc. products and services. The information provided in this publication is for informational purposes only, its contents are subject to change without notice, and it should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for products remains at the sole discretion of Cloud Software Group, Inc.

Nitin Mehta

Nitin Mehta is a product manager at Citrix.