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Digital Transformation

Op-Ed: If we want to lead the world in AI, we must start in primary school classrooms CBA chief economist doesn’t believe the AI bubble is ‘dotcom 2.0’ The Industry Reacts: Can we make AI work in Australia’s national interest? Visa Visa new AI banking assistant to be adopted by financial firms Australians using AI to guide purchasing finds Zip The industry speaks – part 2: AI Appreciation Day 2026 51% of banks boosting productivity with pilot AI Submissions and nominations are now open for the Australian AI Awards 2026 PODCAST: Trust is the new attack surface, with ThreatLocker APAC director of operations Emile Barakat Need to Know: Aussie workers are increasingly exposing customer data to public AI OpenAI’s Altman won’t accept anything under a $1tn IPO valuation Bendigo Bank has over 3k ideas for agentic AI use AI is running two races – revenue growth and stable economy, says Citi CEO ANZ Bank CIO announces new technology strategy ABC’s Anthropic partnership will see AI generate articles Nine, Microsoft partner for AI use in news Op-Ed: What happens when access to intelligence is no longer your decision? Legal trouble: Misleading AI images could lead to millions in fines PODCAST: Why cyber security’s next battle will be won by speed, with Qualys CEO Sumedh Thakar AI costs lead businesses to rethink their AI investment Bendigo Bank wants to have Australia’s first agentic SOC, but will human workers pay the price? 3 in 4 consumers would ditch a company if it suffered a major cyber attack Bankers warn of central market crash thanks to AI boom Artificial intelligence adoption surged in 2024–25, ABS reports PODCAST: Beware AI and influencers, NSW Rural Fire Service hacked, and say goodbye to the Essential Eight! Productivity Commission says the productivity slump can be cured by AI APRA instructs major lenders to share cyber insights AI law firm wins court case in legal profession first Major UK bank to launch over 1,000 new AI roles CPA warns against using AI tools and ‘finfluencer’ advice when tax time comes Suncorp trials agentic AI in insurance claims processing Calls for AI education grow louder PODCAST: Anthropic blocks Fable 5, Mackay Sugar tackles cyber attack, and the AFP gets tough on cyber crime Bunnings customers will soon be able to shop through Google AI Mode Westpac’s AI use will see the bank shift to a ‘digital-first service’ PODCAST: ThreatLocker’s Emile Barakat talks Essential Eight, cyber policy, and security as a human challenge Bank of England warns of AI deepfake scams featuring Nigel Farage and its governor OpenAI CFO says AI will be just as important as spreadsheet tools in the finance sector Virgin Australia rolls out ChatGPT flight search Tall tales and code: Anthropic launches Claude Fable 5 and Claude Mythos 5 PODCAST: AI profitability, hacker targets Aussie organisations, and Cyber Daily gets given Shirt of Invisibility Australian organisations to gain access to Anthropic Mythos CBA says businesses might tighten the belt on AI spending as expenses rise Japanese and UK banks look to OpenAI as Anthropic denies Mythos access Westpac finds AI subscriptions have skyrocketed Google Search is dead. Long live DuckDuckGo? PODCAST: Genetec’s Mathieu Chevalier on tricking AI and what Claude Mythos really means for the industry Magnifica Humanitas: Pope Leo XIV rails against ‘idolatry of profit’ in AI-focused encyclical Altman says AI won’t create a job apocalypse CBA begins testing of new companion AI that provides financial advice CBA CEO says AI must improve Aussie lives, ‘not just cut costs’ Aussies risk serious consequences by relying on AI for legal advice, lawyer warns PODCAST: Don’t let AI control your bank account, Qilin hackers target Australia, and law enforcement strikes back! Experts highlight the risks of OpenAI’s new financial adviser service CBA appoints inaugural chief AI scientist OpenAI’s new financial adviser service just needs you to link your bank account PODCAST: Budget priorities, paying ransoms, and Cyber Daily chats with Frank Briguglio, FCTO at SailPoint NBN to shift towards an agentic AI strategy AI adoption is high, but confidence and outcomes are low CBA opens second US hub to get closer to AI giants IMF says AI cyber attacks could cause a global financial crisis PODCAST: AI security woes, Aussie schools caught in international breach, and ThreatLocker’s Rob Allen ASIC calls for financial sector uplift as AI cyber threats take hold OpenAI partners with PwC to assist CFOs with AI agents APRA warns of cyber and governance risk due to lagging AI risk management US Federal Reserve outlines AI's influence on the finance sector Over 1 in 2 firms have AI privacy concerns: Intuit PODCAST: AI without guardrails – why Australian businesses are sleepwalking into cyber risk ‘Rebuilding the enterprise’: How CEOs are preparing for automation ‘Building confidence’: The key to effective AI implementation PODCAST: EU gets age verification right, Anthropic’s Claude Mythos, and the week in cyber attacks ANZ appoints its first chief AI officer Westpac appoints Chief AI Innovation Officer as part of technology push AI adoption highest for finance and property SMEs, says NAB Q&A: Quantum cryptography will be a “Y2k times 10 problem,” says DigiCert CEO AI is helping young investors get into the property market Australia’s financial regulators are keeping a close eye on Mythos Your next car may be designed by AI Braclays warns that Mythos could prove a problem for larger banks with legacy systems PODCAST: Compliance isn’t just box-ticking, it can be an uplift opportunity, with Fujitsu’s Laura O’Neill Australian Federal Court embraces AI in new practice note Anthropic co-founder confirms Trump admin was informed about Mythos AI model European Commission’s new age verification app removes privacy risk of third-party data collection PODCAST: Understanding CISOs as leaders, not just defenders, with PEXA’s Graham Fairley PODCAST: How PowerWater’s CISO embeds cyber security into business strategy from day 1 CHROs must lead the AI transformation, AI CEO says The CISO Brief: Is AI going to transform banking more than the internet and electricity? The workforces impacted by the ‘AI axe’ AMP to ‘embrace’ AI as tech reshapes banking PODCAST: AI to change banking forever, Iranian cyber attacks, and Australia to tackle DPRK fake IT workers Atlassian’s Confluence gets a dose of AI as standard SaaS loses steam JPMorgan CEO says AI will disrupt banking more than even the internet did The CISO Brief: Real estate scams cost Australians thousands, new scam tactics, and fake North Korean résumés PODCAST: Lloyds Bank AI woes and wins, Aussie toy store hacked, and a new Children’s Online Privacy Code Aussie AI firm pleases Wall Street with $1.8bn data centre deal Anthropic the first AI giant to join Australian National AI Plan Banking budgets under strain as AI and legacy systems compete for investment
The Industry Speaks, Part 3: AI Appreciation Day 2026
David Hollingworth · 2026-07-16 · via Digital Transformation

The Australian government has said AI is very much in the country’s future national interest – but where does it stand today? Here’s what the industry’s best and brightest have to say about artificial intelligence and its role in the modern enterprise.

Gareth Cox
VP of Sales Asia Pacific and Japan, Horizon3.ai

The boom in AI innovation and investments means cybersecurity needs to be at the forefront of business leaders' minds. It has introduced new risk surfaces, particularly with adversaries using AI to accelerate their efforts to steal data and IP, or leveraging AI to move quicker to compromise accounts for ransom. Organisations must also consider how their internal AI programs map to their company's data security policies, risk scoring, auditing, and regulatory compliance.

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Cybercriminals are quickly adapting, exploiting vulnerabilities, misconfigurations, and credentials with AI-driven tactics and techniques. These include attacks such as data poisoning, manipulation of machine learning models, or the use of AI to conduct highly sophisticated cyberattacks. In addition, integrating AI tools into hybrid architectures can lead to inconsistencies in security protocols if not carefully governed.

In the cyber security arena, AI has shifted the advantage to the attacker, enabling nefarious players to attack with unprecedented scale and speed. Organisations are now adapting by using cybersecurity vendors that provide production-safe AI to continuously test their controls. For defenders, it is time to fight AI with AI. Adopting a proactive, monitoring approach is critical for building trustworthy AI systems and avoiding future costly retrofits or compliance failures. At the same time, effectively communicating complex AI risks to business leaders and boards is essential. IT and cybersecurity risks, including those associated with AI, are no longer optional considerations – they are strategic imperatives.


Pieter Danhieux
Co-Founder and CEO, Secure Code Warrior

The challenges with AI implementation, constant updates, and the race for industry dominance are coming thick and fast, and security professionals are among the most affected by its vast risk profile. It's a fascinating, slightly terrifying time to be in the cybersecurity space, as we really have a two-pronged issue: AI coding tools contain inherent, predictable vulnerability fingerprints that can push insecure code to production at warp speed, and we have tools that can potentially revolutionise how we approach everything from penetration testing to reverse engineering insidious attacks and stopping them in their tracks.

If there is one thing to truly appreciate in this era, it's how we can work together, as the tight-knit community we have always been, to create human-led, AI-augmented cyber innovation that is a force for positive change, safer software overall, and a whole new era for developers and security professionals alike to grow and apply their expertise where it matters most. It will take leaps and bounds in AI governance, oversight, and upskilling, but I remain excited for the sheer possibility in the space.


Tanya Bragin
VP of Product and Marketing, ClickHouse

Australian organisations shouldn't see AI as just another workload on top of their data platform. It substantially changes workload requirements across every existing use case.

Applications are becoming agentic. Analytics interfaces are becoming conversational. Observability is moving from static dashboards to AI-driven investigation. The list goes on. In each case, the underlying data requirements converge on high concurrency, real-time query performance, full-fidelity data at scale, and cost-efficiency.

Incumbent platforms weren't built for this. The platform choices Australian organisations make in the next few years will set the ceiling on everything that follows: how fast teams move, what products get built, what the business can see. Handling today's workloads is table stakes. The real test is what your AI applications will require.


Jay Tuseth
Vice President & General Manager APJ, Nutanix

A year ago, agentic AI in Asia-Pacific and Japan (APJ) was mostly confined to pilots. Today, 75 per cent of APJ organisations have already deployed it in at least some initiatives – real proof of how fast this technology has scaled. Yet moving fast is not the same as moving safely, and a lot of enterprises are trying to run that bullet train on tracks built for steam engines.

Three things are putting AI infrastructure to the test. Shadow AI is one: 79 per cent of global organisations already have AI applications or agents running outside IT's knowledge. Sovereignty is another, with 80 per cent now calling data sovereignty a high infrastructure priority. And then there's legacy gravity, as most enterprises run agentic AI on top of decades-old systems never built for autonomous agents working at this speed.

None of this is a reason to slow down – it's a reason to get the basics right.


Adam Frank
Vice President and General Manager APAC, SugarAI

As organisations race to implement AI, AI Appreciation Day is a chance to sit back, take stock of those decisions, and ask a critical question; why are we implementing AI?

No serious business is implementing AI to automate customer service via a chatbot and calling it a day. Sure, this is something AI can do, but the reason AI is even considered in the first place is usually to drive the business forward. Automating customer service doesn’t move the needle.

What does make an impact is when AI is used to improve commercial outcomes or deliver outsized productivity gains.


Kristen Pimpini (KP)
VP and General Manager APJ at Workiva

AI has crossed the line from buzzword to business-critical, reshaping how teams handle financial reporting, sustainability, audit, and risk. Despite the many forward-looking claims coming from across the tech sector, the change is already underway. Workiva’s 2026 Executive Benchmark Survey found 64 per cent of Australian organisations were applying AI to parts of their quarterly and annual disclosures this year, while 55 per cent now rely on AI heavily throughout the reporting cycle.

The exhausting reporting seasons of long hours, repetitive tasks, and mounting pressure are giving way to something far more manageable, and the people living this shift are feeling the difference. Teams are developing trust in the tools with 75 per cent of organisations putting their AI models through internal audit scrutiny. Even if it is just small pockets of time handed back to reporting professionals it is genuinely valuable, and allows them to redirect their focus on strategic work moving the business forward.


Ben Mudie
Field CTO, Asia Pacific and Japan, Tenable

Melbourne Business School's 2025 global trust-in-AI research found 60 per cent of Australian workers have concealed their AI use from their employer, and 48 per cent admit to breaching company policy by entering sensitive data into public AI tools. Separate research published this month by Employment Hero found one in three Australian workers are using AI at work without their employer knowing at all. That’s not a handful of edge cases. That’s a shadow AI footprint most boards can’t see, let alone govern and it’s the same ‘reasonable steps’ question the OAIC is now actively testing under the Privacy Act.

We saw this exact failure mode with rushed cloud migrations a decade ago: convenience outran governance, and organisations spent years unwinding the exposure. This time it's happening faster, and at a far greater scale.

This isn't an argument against AI. Its benefits are real. But Australian businesses are building an exponential future on a fragile foundation, and AI Appreciation Day is a reasonable moment to ask whether anyone in the organisation actually owns that risk.


Steve Yurisich
Regional Managing Director APAC, Thoughtworks

As AI becomes embedded across every business function, success will depend less on the sophistication of individual models and more on how effectively organisations integrate AI into everyday work, maintain human judgement and deliver outcomes that are transparent and trustworthy.

The next chapter of AI won’t be defined by who can generate the most content or automate the most tasks. It will be defined by who can combine human expertise with AI to solve meaningful problems, improve customer experiences and create lasting business value.

That’s what I appreciate on AI Appreciation Day.

Not AI replacing people, but AI helping people achieve outcomes that simply weren’t possible before.


James Patrick-Evans
Founder and CEO of RevEng.ai

Artificial Intelligence has rapidly evolved from a productivity tool into a force multiplier for cybersecurity teams. In software development, AI is accelerating coding by helping developers generate, review, and optimize code at unprecedented speed. This allows security professionals to spend less time on repetitive tasks and more time focusing on designing resilient systems, identifying architectural risks, and embedding security throughout the software development lifecycle. As AI-assisted development becomes the norm, the opportunity to build secure applications faster has never been greater.

The same transformation is happening in cybersecurity. Security Operations Centres (SOCs) are increasingly using AI to correlate vast amounts of telemetry, prioritise alerts, identify anomalous behaviour, and automate investigations that would otherwise consume valuable analyst time. Rather than replacing human expertise, AI amplifies it — helping defenders detect threats earlier, respond faster, and stay ahead of increasingly sophisticated adversaries who are also leveraging AI to scale their attacks. The future of cyber defence is a positive one and will belong to organisations that successfully combine AI-driven automation with skilled human judgment.


Markus Nispel
CTO EMEA and Head of AI Engineering, Extreme Networks

AI has transformed every stage of my work from research to execution. It helps me identify risks, keep initiatives on track and, when used correctly, can accelerate the journey from an idea to a demonstrable prototype. It's a fundamentally different way of innovating. While it does not invent anything by itself, it does supercharge human creativity. It doesn't just answer questions but challenges assumptions, connects ideas, and helps turn early thinking into something worth building. Another big advantage is how quickly it can synthesise information. Company assessments for partnership and M&A considerations that once took days can now be completed in hours, freeing me to focus on strategy, judgment and where I can add the most value.

AI is transforming leadership by giving leaders better data, deeper insight, and greater transparency. But while AI can inform decisions, it can't own them. Leadership will always be about judgment, accountability and the courage to make the final call. AI won't change every role in the same way, but it consistently frees people from time-consuming tasks so they can focus on higher-value work. We're already seeing experienced teams use AI to deliver significantly greater productivity – particularly in software development – while improving both quality and speed. The greatest opportunity isn't replacing human expertise; it's amplifying it.


Philippe Deblois
VP, Global Solutions Engineering, Dynatrace

AI Appreciation Day is a chance to recognise the progress organisations have made, but also to be realistic about what's next. While investment continues to grow, around half of agentic AI initiatives are still in the proof-of-concept or pilot stage. That's a reflection of where the market is today. Organisations can see the opportunity, but they're taking a measured approach as they work out how to deploy these systems in ways that are secure, reliable and practical.

The conversation has also matured. It's no longer centered on what AI could do, but where it can solve genuine operational challenges and support better, faster decision-making. As these systems take on more responsibility, trust becomes less of a nice-to-have and more of an operational requirement.

As we look ahead, AI must be treated as a strategic capability, not just another tool. Success depends on a strong foundation of high-quality data, clearly defined objectives and a focus on measurable business outcomes. Organisations that achieve fully autonomous digital ecosystems will be those that begin with a clear purpose and build on trust, transparency and demonstrable business value.


MJ Robotham
Director, APAC at NinjaOne

AI Appreciation Day is a timely reminder that the conversation around Artificial Intelligence has changed. It has shifted from whether or not organisations should adopt AI, to where it can deliver the greatest operational value.

Most IT teams in the country are already realising the value of AI by reducing the manual work that slows them down. They are managing a greater number of endpoints, applications and security risks than ever before, often without additional resources. AI can help reduce that operational burden by automating repetitive tasks, improving visibility across increasingly complex environments and giving IT teams more time to focus on strategic initiatives that move the business forward.

As AI adoption accelerates, businesses need to be more judicious in its deployment. The greatest return comes from applying AI to solve specific operational challenges while maintaining the visibility and control needed to keep environments secure.

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David Hollingworth

David Hollingworth has been writing about technology for over 20 years, and has worked for a range of print and online titles in his career. He is enjoying getting to grips with cyber security, especially when it lets him talk about Lego.