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HBR.org

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Don’t Let AI Slop Muck Up Your Company’s Processes
by Matthias Holweg and Thomas H. Davenport · 2026-06-16 · via HBR.org

HBR Staff/OsakaWayne Studios/Alexey Yaremenko/Getty Images

Generative AI’s gifts come with a hidden danger: decay in the accuracy and quality of organizational knowledge. This decay is the organization-level version of the “workslop”

AI can do many incredible things. It can create an email response from a voice prompt, make complex business decisions, and even solve complex math problems. But generative AI’s gifts come with a hidden danger: decay in the accuracy and quality of organizational knowledge.