Scaling the Agentforce Life Sciences Ecosystem to Drive the Future of Pharma and MedTech
Michelle Sha·2026-05-01·via Salesforce
Salesforce is expanding its partner ecosystem for life sciences, aimed to help accelerate the industry’s imperative to transform into Agentic Enterprises. This growth includes deeper collaborations with leading Systems Integrators (SIs), specialized Content Partners, and Independent Software Vendors (ISVs), all designed to help pharmaceutical and medtech companies reimagine their operations for the agentic era.
As the industry moves toward interoperable agents that can reason, plan, act, and interact, Salesforce and its extended ecosystem are providing the infrastructure for life sciences organizations to function with increased efficiency, regulatory adherence, and scalability.
Accelerating Deployment: Systems Integrators (SIs)
The backbone of this transformation, SIs are expanding Salesforce deployment capabilities globally and specializing offerings for Commercial and Small Business (SMB) markets. These partners are crucial for delivering cost-effective, tailored, and regional implementations across North America, Europe, and Latin America, ensuring companies can deploy the Agentforce 360 for Life Sciences platform quickly and efficiently.
Accenture is helping commercial and clinical clients move from legacy platforms to Agentforce Life Sciences and is currently leading the first client migration in the industry. With deep life sciences expertise spanning pharma and medtech at enterprise scale, coupled with its acquisition of NeuraFlash enabling advanced Agentforce Voice capabilities, Accenture brings both the transformational depth and innovation to accelerate clients’ journeys to the agentic enterprise.
BASE life science, an Infosys company, helps life sciences organizations accelerate Agentforce Life Sciences adoption by combining Salesforce delivery expertise with deep domain knowledge across commercial, medical, clinical, regulatory, quality, data, and analytics.
Cognizant is a long-standing Salesforce partner that has made major new investments in Agentforce Life Sciences, bringing deep clinical expertise across pharma and medtech. A 2025 Salesforce Partner Innovation Award winner in HLS, Cognizant’s AI builder approach helps life sciences organizations modernize from legacy platforms and put agentic AI to work across commercial and clinical operations.
Deloitte Digital helps large and mid-sized healthcare organizations scale Agentforce with enterprise-grade delivery and deep life sciences regulatory expertise. Recipients of the 2025 Life Sciences Partner Innovation Award, Deloitte Digital built a first-of-its-kind multi-agent ecosystem on Agentforce for Life Sciences to help companies modernize patient care.
Kicksaw has invested in fixed-fee, fast migration bundles targeting Commercial and SMB customers looking to displace legacy platforms and successfully realize the full value of Agentforce Life Sciences quickly.
PwC is expanding its agentic front office offering with Salesforce — building on its core pharma and med tech presence — into animal health, generics, and consumer health.
Slalom has launched a portfolio of Agentforce Life Sciences accelerators, including fixed-fee implementations for commercial, medical, and patient services. These accelerators are designed to help life sciences companies rapidly deploy agentic capabilities that enhance field effectiveness, improve patient access and adherence, and streamline operations.
Wilco Source, a CitiusTech company is a boutique Salesforce-only, HLS-only partner with deep pharma and biotech expertise, powering ~50% of Patient Services systems in the U.S. As an early Agentforce Life Sciences and Agentforce Customer Zero, they bring combined Pharma, MedTech, and Payer domain depth with Salesforce platform expertise to consistently deliver high ROI with faster time to market.
ZS /Torrent Consulting expanded its Salesforce partnership to offer consulting and implementation alongside ZAIDYN intelligence. The company is also expanding its expertise and accelerators for clinical trials, direct-to-patient, diagnostics, field reimbursement, and smaller businesses.
Several long-standing Salesforce partners have made significant new investments specifically in Agentforce Life Sciences with tailored packaging for small and medium-sized businesses, as well as new markets:
Zensar Technologies brings enterprise-grade delivery, persona-based CRM solution accelerators and Life Science domain expertise supporting CRM migration and MedPro-powered demo environments.
Digtinctive is a life science consulting firm specializing in designing and delivering scalable, end-to-end CRM solutions on the Salesforce platform. With expertise across Salesforce Agentforce Life Sciences, Agentforce Health, Agentforce, and Agentforce Marketing, Digtinctive enables seamless, intelligent engagement across clinical, medical, and commercial workstreams. The capabilities include CRM architecture design, patient services, omnichannel engagement, MDM, and advanced data integrations—helping organizations build agile, compliant, and AI-enabled platforms that accelerate their transition to agentic enterprises.
EPAM’s global digital engineering and deep Life Sciences expertise will help deliver enterprise scale implementations across North America, EMEA, and India.
AI/R EveryMind is a leading Salesforce Summit partner in LATAM, with a strong footprint in Brazil and a reputation for delivering high-quality, industry-specialized implementations. As part of the AI/R Group, they combine deep Salesforce expertise with capabilities across Data, AI, and digital transformation, supported by a team of ~500 specialists and more than 1 thousand certifications.
Izertis is a cloud-native transition specialist for mid-market pharma that will help ensure data readiness for agentic workflows.
MedMinds A specialized partner primarily operating across Belgium, the Netherlands, Switzerland, and broader Europe, with worldwide rollout capabilities, dedicated to delivering end-to-end Salesforce transformations from start-up to mid-market, with enterprise-level expertise, and deep expertise in Agentforce Health and Life Sciences.
NTT DATA accelerates Agentforce adoption across AMER, EMEA, LATAM, and APAC through the creation of its Global Center of Excellence for Salesforce Life Sciences, enabling scalable deployment.
SlipStream Life Sciences delivers rapid, lean implementations, partnering with emerging biotech, SMBs, and large pharma to accelerate their journey to an agentic enterprise.
ThirdEye Consulting An innovation focused Salesforce partner headquartered in London, supporting Life Sciences organisations with agile, outcome-driven advisory, implementation, and ongoing support, leveraging deep expertise in clinical workflows.
Valantic helps life sciences companies in Europe transform engagement with healthcare professionals, pharmacies, and patients. As one of the first partners in Europe to deliver Agentforce Life Sciences implementations, Valantic has been at the forefront of enabling compliant, data-driven engagement models, combining strategy, platform architecture, and Agentforce Life Sciences expertise across the DACH region and beyond.
Fueling Engagement: Content Partners
Building on the Life Sciences Partner Network – which includes platform partners like Aprimo, Box and Vodori – Salesforce is working with a dedicated group of Content Partners to help transfer legacy assets into new, agent-ready frameworks and are building proprietary connectors and accelerators to speed the upgrade to Agentforce Life Sciences for Customer Engagement and its Regulated Content Management functionality.
Accenture accelerates the conversion of legacy content to Agentforce Life Sciences compatible versions and provides connectors for enterprise-scale migrations across pharma and medtech organizations, transforming complex CLM, DAM and promotional assets into structured, MLR-compliant content libraries built for agentic workflows.
BASE life science is a Salesforce-certified SI partner delivering Agentforce implementations through certified experts. It offers a proven framework for complex data and content migration in regulated industries and an AI-powered solution that transforms legacy multichannel content into Salesforce Agentforce Life Sciences ready formats.
Deloitte Digital is building enterprise-grade connectors and accelerators to migrate legacy content platforms into MLR (Medical, Legal, and Regulatory)-compliant atomic content structures at scale.
Indegene As an early adopter and innovator on Agentforce Life Sciences, Indegene brings deep life sciences domain expertise and solutions spanning commercial, medical, clinical, and content – helping organizations become agentic enterprises. Indegene reimagines CRM, omnichannel marketing, patient services, field force experiences, clinical operations, and MLR workflows – leveraging Salesforce Data 360, Agentforce Life Sciences, Agentforce Marketing and Agentforce – to deliver connected patient journeys, trusted HCP engagement, and measurable outcomes.
Lirik accelerates compliant migrations from legacy platforms to Agentforce, ensuring every interaction is brand-aligned and audit-ready.
PULSEis a Salesforce partner specialising in the migration and creation of compliant content for life sciences, with its Heartbeat platform designed to integrate natively with Agentforce Life Sciences.
Shaman is deeply integrated into the Salesforce ecosystems, helping life sciences organizations with AI-powered authoring to create, manage, and scale compliant marketing and medical content more efficiently.
Viseven supports life sciences organizations in delivering compliant content at scale through its eWizard platform, enabling seamless integration within the Salesforce ecosystem.
Extending Capabilities: ISV Innovation & Data Partners
Salesforce maintains a commitment to an open ecosystem, ensuring customers can maximize their existing technology stack through powerful integrations. Independent Software Vendors (ISVs) enrich the Agentforce platform with specialized data and critical intelligence:
Axtria brings commercial intelligence purpose-built for life sciences into the Agentforce ecosystem through its SalesIQ™ platform — covering territory alignment, call planning, segmentation and targeting, incentive compensation, and field analytics for leading global pharma companies. Its agentic AI layer surfaces proactive insights and automates field workflows directly within Salesforce, helping commercial teams move from reactive reporting to real-time, always-on decision support and making every rep a super-rep.
H1’senhanced integration and Engage360 solution bring together industry-leading HCP intelligence to deliver a more comprehensive view of healthcare professionals and AI-powered workflows that enable more informed, coordinated, and impactful interactions, from everyday engagements to congress planning.
Knipper, A CareTria Company is the largest end-to-end sample management provider in the United States supporting all facets of sampling including compliant order processing, warehousing, fulfillment, demand generation, E-sampling, direct to representative, direct to practitioner, sample accountability and storage unit management.
MedPro automatically searches, captures, and bulk enriches HCO & HCP Salesforce records with accurate license data, addresses, and key identifiers from authoritative sources, in line with PDMA and transparency requirements, saving valuable time and enabling teams to focus on engaging the right HCPs.
Pulse Platform enables healthcare providers to manage and scale complex workflows across intake, service delivery, compliance, and reporting. It centralizes patient and caregiver data from disparate systems, standardizes processes, and provides real-time analytics to drive operational performance, governance, and decision-making.
Reltio helps life sciences companies move beyond disconnected records to a trusted system of context for Salesforce Agentforce Life Sciences. Reltio Context Intelligence Platform™ unifies and enriches HCP, HCO, patient, study, and product data from sources such as IQVIA, Komodo, and Symphony—giving commercial and clinical teams real-time, relationship-aware context for better engagement and AI-ready workflows.
TheraLyzeis an AI-powered pharmacovigilance solution on Salesforce, automating case intake from any Service Cloud or Health Cloud record to eliminate manual data entry bottlenecks in drug safety reporting — transforming unstructured safety data (emails, PDFs, call notes) into regulator-ready ICH E2B(R3) submissions in minutes, with every AI decision audit-ready so pharmacovigilance teams retain final authority.
Viz.ai now provides real-time clinical intelligence from 2,000 hospitals directly within Agentforce, enabling medical and commercial teams to identify emerging care needs, prioritize resources, and support timely, appropriate engagement with healthcare providers.
Salesforce’s Professional Services and Customer Success teams are establishing the global standard for Agentforce Life Sciences enablement to ensure a consistent, high-quality experience across the entire partner network.
Unified Training: All partners are required to be certified on a consistent framework designed by Salesforce Professional Services, ensuring adherence to the same quality and compliance standards.
Transformation Tool & Framework: Salesforce is introducing a new AI-powered Transformation Tool that automates migration workflows, significantly improving implementation speeds.
