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The real win is a stronger ROI on your training by marrying it to your technology. When you give employees the tools they need where they need them, you prioritize that extra layer of intelligence to gain a filter that technology alone misses. The Phish Alert Button (PAB) now feeds directly into our inbound email security solution, KnowBe4 Defend. This creates a seamless loop: This synergy ensures user feedback is immediately operationalized to remove threats and reduce false positives without manual intervention. It turns every employee into a real-time contributor to your SOC. Step 2: Automation to Eliminate Zero-Day Exploits While Defend is already scanning for real-time link detonation and heuristic analysis, the true power of 2026 security lies in leveraging dual remediation engines. The new integration between Defend and PhishER (our incident response platform) allows organizations to deploy PhishRIP with high-speed remediation across all Microsoft environments. By breaking down the walls between inbound security and incident response, you can move at machine speed to keep up with the threats. REMEMBER to Incentivize Reporting! There's no need for email security to be boring. Accuracy improves through training, but it is also vital that you, the SOC partner, make security engaging. Consider: As reporting increases, you can demonstrate how report rate accuracy is maturing your organization’s safety profile. An easy win is also deploying PhishFlip within PhishER to turn a real, neutralized threat into a simulation, showing your team, leadership and Board exactly what would have happened if a user hadn’t reported it. For more information on how to build a stronger workforce, view our latest whitepaper, Stronger Together: KnowBe4’s Phish Alert Button Paired with PhishER Plus and KnowBe4 Defend. Blog post with links: NEW! High-Performance Email Security Meets Global Teachable Moments As organizations shift toward API-based security architectures, the promise is zero friction and maximum scale, but most solutions still leave workforce intelligence behind. Today, KnowBe4 is changing that. We are thrilled to announce the launch of KnowBe4 Defend Graph API integration and localized teachable moments within our Inbound Email Security. You now get AI-driven protection that stops threats and personalized coaching that makes your entire global workforce smarter, in their own language. Zero Friction Deployment: Graph API Moving beyond complex mail flow rules, the new Graph API deployment offers a streamlined, high-performance setup for Microsoft 365. This allows you to: Coaching That Resonates: Localized Teachable Moments Your global workforce requires more than just a generic translation. We have expanded Defend’s language support with rewritten teachable moments. This allows you to: Defend is the only inbound email security solution that stops the breach today while building a more intuitive, security-aware workforce for tomorrow. Join our upcoming demo to see it in action. Date/Time: TOMORROW, Wednesday, May 20 @ 1:00 PM (ET) Save My Spot: Warning: Netflix Phishing Scams Can Lead to Serious Consequences Researchers at Bitdefender warn that Netflix-themed phishing attacks can have far-reaching consequences if users follow poor security practices. While Netflix is generally associated with a user’s personal life, phishing attacks targeting personal accounts can put users’ employers at risk. "Your Netflix account is just the starting point. It’s not the final target," Bitdefender says. "Most people reuse passwords across multiple platforms. Hackers take advantage of this by launching automated attacks known as credential stuffing, where they test your stolen login details on other services such as email accounts, banking apps and online stores. If the same password works elsewhere, attackers gain access to far more valuable accounts." Credential stuffing is a serious threat that can lead to broad compromises across a user’s digital life. "Using automated tools, attackers test the same email-password combination on services such as payment platforms, e-commerce sites, corporate VPNs and more," the researchers write. "There’s also the real danger of losing your Netflix password and letting attackers into your company's infrastructure because you used the same password. "Even if just a small percentage of these attempts succeed, attackers gain access to significantly more valuable accounts. In some cases, a single phishing incident can cascade into a full digital identity compromise." Bitdefender offers the following advice to help users avoid falling for these attacks: We could not agree more. KnowBe4 empowers your workforce to make smarter security decisions every day. Over 70,000 organizations worldwide trust the KnowBe4 Platform to strengthen their security culture and reduce human risk. Blog post with links: Identify Weak User Passwords in Your Organization with the Newly Enhanced Weak Password Test Cybercriminals never stop looking for ways to hack into your network, but if your users’ passwords can be guessed, they’ve made the bad actors’ jobs that much easier. Verizon's Data Breach Investigations Report showed that 81% of hacking-related breaches use either stolen or weak passwords. The Weak Password Test (WPT) is a free tool to help IT administrators know which users have passwords that are easily guessed or susceptible to brute force attacks, allowing them to take action toward protecting their org. Weak Password Test checks the Active Directory for several types of weak password-related threats and generates a report of users with weak passwords. Here's how Weak Password Test works: Don't let weak passwords be the downfall of your network security. Take advantage of KnowBe4's Weak Password Test and gain invaluable insights into the strength of your password protocols. Download Now: Fighting AI-Assisted Ransomware Threats By Javvad Malik on May 14. This Anti-Ransomware Day, it's important to recognize the ever-changing landscape of cyber threats and how organizations can fortify their defenses. The evolution from traditional ransomware to cyber extortion over the last few years reflects a professionalized, decentralized ecosystem. To arm your organization against this danger, understanding the current landscape and implementing robust defense strategies is essential. The Evolving Threat of Ransomware Ransomware has transitioned from isolated attacks mainly targeting large enterprises to a vast ecosystem of independent criminals leveraging Ransomware-as-a-Service (RaaS) models. This industrialization of ransomware has led to an increase in small business victims, which highlights the importance of all organizations, regardless of size, prioritizing cybersecurity as an imperative and not merely a tactical IT expense. This new franchise business has also given attackers more capabilities to exfiltrate data, which has led to them increasingly relying on it to make money rather than simply deploying ransom alone. This means that if a ransom is paid, it is often to prevent sensitive data from being made public, not to regain access to encrypted files. In these cases, organizations should shift their focus from mere recovery to understanding the scope of data breaches and communicating effectively with relevant stakeholders. In addition, the use of artificial intelligence empowers criminals to launch more varied attacks at much greater speed and at large scale, making the RaaS model even more dangerous. Proactive Defense Strategies Adopt an "Assume-Breach" Mentality Develop a Robust Incident Response Plan Leverage AI for Defense Revise Security Playbooks As ransomware continues to evolve, so too must our defenses. By recognizing the complexities of the current threat landscape and implementing strategic measures rooted in a deep understanding of AI and social engineering, organizations can stay one step ahead. Blog post with links: Securing the Hybrid Workforce: Protecting Humans and AI Agents in a New Era The workforce has changed — your security strategy must evolve with it. AI copilots, assistants and autonomous agents are now embedded across enterprise workflows, helping employees write code, summarize incidents, draft communications and analyze data. What began as productivity support has become a new class of digital colleagues. But while AI accelerates innovation, it also expands risk. Attackers are already targeting the interaction layer between humans and AI — exploiting trust, influencing outputs and introducing new forms of social engineering. Securing the Hybrid Workforce: Protecting Humans and AI Agents in a New Era explains how organizations can defend this emerging attack surface without slowing productivity. In this whitepaper, you’ll learn how to: AI is now part of your workforce. Your security program must evolve to protect both sides of the collaboration. Let's stay safe out there. Warm regards, Stu Sjouwerman, SACP PS: Last week we hosted a fantastic KB4-CON 2026. Keep an eye out for your on-demand availability announcement! Quotes of the Week "To err is human, but to persist [in error] is diabolical." "The first rule is to keep an untroubled spirit. The second, is to look things in the face and know them for what they are." Thanks for reading CyberheistNews You can read CyberheistNews online at our Blog Security News FTC: Americans Lost $2.1 Billion to Social Media Scams Last Year A new report from the U.S. Federal Trade Commission (FTC) has found that Americans lost $2.1 billion in 2025 to scams that began on social media. Nearly 30% of people who reported losing money to a scam said it started on social media, far outpacing other modes of contact. "Social media scams produced far more in losses—an eightfold increase since 2020—than any other contact method used by scammers to reach consumers, according to the new data," the FTC says. "The Data Spotlight notes that social media creates easy access to billions of people from anywhere in the world, making a scammer’s job easier at very little cost. Scammers may hack a user’s account, exploit what a user posts to figure out how to target them, or buy ads and use the same tools used by real businesses to target people by age, interests or shopping habits." The FTC says most of these scams began on Facebook, leading to around $794 million in losses. "Reports show that in 2025, people reported losing more money to scams that started on Facebook than on any other social media platform," the FTC says. "WhatsApp and Instagram were a distant second and third. In 2025, people reported losing far more money to scams on Facebook alone than they reported losing to text or email scams." The FTC notes that this data only includes losses that were reported, so the actual numbers are likely much higher. The Commission offers the following advice to help users avoid falling for scams: KnowBe4 empowers your workforce to make smarter security decisions every day. The FTC has the story: Report: Adversarial Use of AI is Evolving Threat actors are increasingly augmenting their attacks with AI tools, according to researchers at Google’s Threat Intelligence Group (GTIG). For the first time, GTIG observed a threat actor using a zero-day exploit developed by AI, although Google blocked the attack before it succeeded. Threat actors also continue to use Large Language Models (LLMs) for research, reconnaissance and malware development. "Malicious adversaries' most common use case for LLMs mirrors that of standard users – they conduct research and troubleshoot tasks," the researchers write. "GTIG has observed a variety of threat actors engaging in this type of prompting to support research, reconnaissance and troubleshooting throughout various phases of the attack lifecycle. "By automating intelligence gathering and task support, these interactions lower the barrier to entry for complex, multi-stage operations and enable threat actors to focus their human capital on the higher-order strategic elements of campaigns." This allows threat actors to easily craft targeted phishing attacks based on employees’ roles within a targeted organization. "Adversaries frequently use LLMs to perform reconnaissance that would previously have required significant manual effort," the researchers write. "For instance, we have observed actors prompting models to generate detailed organizational hierarchies for specific departments and third-party relationships of large enterprises, particularly those involving high-value functions like finance, internal security and human resources. "This data allows for the creation of higher-fidelity phishing lures tailored to individuals with administrative privileges or access to sensitive data, moving beyond the commodity tactics of traditional bulk phishing." Attackers are also boosting their malware development skills with the help of AI, enabling unskilled threat actors to launch sophisticated attacks. "Adversaries are advancing their implementation of AI-enabled tooling, moving beyond content generation and tool development and into more sophisticated autonomous attack orchestration for malware commands," GTIG says. "Threat actors have begun relying on LLMs for interactive system navigation and real-time decision making. "By integrating LLMs into malware operations, attackers can enable payloads to act autonomously, independently interacting with the victim environment or device, synthesizing system states and executing precise commands without human supervision." These attacks will only grow more sophisticated as AI improves. Check out the brand new KnowBe4 Agent Risk Manager: GTIG has the story: What KnowBe4 Customers Say "I wanted to share some feedback on the support we’ve received from James during our time working with him. He’s been a huge help to our team across several situations, especially when we needed quick clarity or were working through more complex issues. "His responsiveness and ability to break things down in a practical, easy-to-understand way made a real difference for us. "What stood out most is how consistent he’s been. No matter the ask, he’s been reliable, approachable and clearly invested in helping us be successful with the product. "I appreciate the level of support he’s provided and wanted to make sure you were aware of the impact he’s had on our experience. - W.C., Security Analyst" The 10 Interesting News Items This Week Cyberheist 'Fave' Links This Week's Links We Like, Tips, Hints and Fun Stuff
https://blog.knowbe4.com/you-have-60-seconds-to-stop-the-breach.-are-you-ready
https://info.knowbe4.com/ces-demo-month-2?partnerref=CHN2
https://blog.knowbe4.com/warning-netflix-phishing-scams-can-lead-to-serious-consequences
https://info.knowbe4.com/free-cybersecurity-tools/weak-password-test-chn
https://blog.knowbe4.com/fighting-ai-assisted-ransomware-threats-strategies
Executive Chairman
KnowBe4, Inc.
- Seneca the Younger (Roman Stoic philosopher, 4 BC – 65 AD)
- Marcus Aurelius (121 - 180) Roman Emperor and Philosopher
https://blog.knowbe4.com/cyberheistnews-vol-16-20-heads-up-today-you-have-only-60-seconds-to-stop-that-breach-are-you-ready
https://www.ftc.gov/news-events/news/press-releases/2026/04/new-ftc-data-show-people-have-lost-billions-social-media-scams
https://cloud.google.com/blog/topics/threat-intelligence/ai-vulnerability-exploitation-initial-access
https://www.bleepingcomputer.com/news/security/signal-adds-security-warnings-for-social-engineering-phishing-attacks/
https://therecord.media/instructure-pays-ransom-canvas-incident-congress-investigation
https://therecord.media/uk-moves-to-shield-security-researchers-cybercrime
https://arstechnica.com/tech-policy/2026/05/fired-hacker-twins-forget-to-end-teams-recording-capture-own-crimes/
https://www.malwarebytes.com/blog/family-and-parenting/2026/05/deepfake-sextortion-forces-schools-to-remove-student-photos-from-websites
https://www.bleepingcomputer.com/news/security/openai-confirms-security-breach-in-tanstack-supply-chain-attack/
https://www.wired.com/story/your-iphone-gets-stolen-then-the-hacking-begins/
https://foxitsecurity.wordpress.com/2025/09/01/three-lazarus-rats-coming-for-your-cheese/
https://consumer.ftc.gov/consumer-alerts/2026/05/run-small-business-pay-your-bills-not-scammers
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https://youtu.be/oWOyUMJWptc
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https://www.flixxy.com/ordinary-people-extraordinary-skills-best-of-the-week.htm?utm_source=chn&utm_medium=email
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