Coempt Edu Teck, an EdTech company, which has been at the centre of the CBSE OSM controversy has sought to address concerns. addressed recent concerns. It has issued clarifications regarding tender dilution allegations, security of its systems against hackers, and the Telangana Intermediate examination controversy. Through communications with universities, public clarifications and references to official records, the company said that its operations, compliance standards, and service delivery remain fully intact.

‘Manual oversight, not technical glitch’

Among the primary issues drawing public attention was an incident where a student reportedly received another candidate’s answer sheet. Coempt says it traced the matter to the physical scanning process rather than a software glitch.

“We have identified the location and the individual who conducted the scanning. We have verified 100% that, technologically, there is no error in this case,” the company stated, emphasising that preliminary findings point squarely toward manual oversight. “The scanners used by Coempt are standard, industry-grade models utilised across the sector. We upgrade our hardware year-on-year and the scanning resolution is perfect,” the company added.

The company also said that despite isolated bottlenecks, answer sheets have already been successfully delivered to nearly 95% of the students who applied for access. Addressing separate concerns regarding blurred images and handwriting visibility, Coempt said that these cases are being systematically reviewed in coordination with relevant evaluation authorities.

Denies tender dilution allegations

The company denied allegations that tender conditions were altered to accommodate substandard hardware. This is in response to the blog, ‘How CBSE rewrote rules to favour Coempt EduTeck’, by Sarthak Sidhant, a 17-year-old student. The student had claimed a dilution of the tender for an allegedly favourable vendor (Coempt) for OSM evaluation.

“Student data not compromised”

Security protocols also came under scrutiny after a 19-year-old ethical hacker claimed to have accessed parts of Coempt’s platform. The company acknowledged the interaction but provided a technical clarification. “All he managed to hack was a server used for testing, which is never used for any client. It’s used for internal purposes, with dummy tests and has public access”, the company said.

Coempt said that no student data or technical infrastructure was compromised and operational systems remain entirely secure.

‘0.16 evaluation variance in Telangana controversy’

The resurgence of discussion around the 2019 Telangana Intermediate examination controversy, Coempt pointed to official judicial findings. The Supreme Court of India noted at the time that out of 3.8 lakh failed candidates, only 1,183 were found to have passed upon review, representing a marginal evaluation variance of just 0.16%. Consequently, the apex court rejected pleas seeking mass re-evaluation, student compensation and criminal charges against the technology provider.

According to the company, Coempt currently serves more than 35 universities and institutions across India, processing nearly two crore answer booklets annually through services like digitisation, on-screen marking, AI-assisted evaluation and question-paper management.