Posing as customer care executives of a telecom company, fraudsters allegedly duped a 47-year-old private firm employee from HSR Layout of ₹11.9 lakh under the pretext of activating an e-SIM card.

According to the police, the victim received a call on May 7. The caller allegedly introduced himself as a customer care executive of Airtel and convinced him to activate an e-SIM service.

Investigators said the fraudster gained control of the complainant’s mobile number on another device, enabling unauthorised access to banking SMS alerts and OTPs linked to his account.

Using the intercepted OTPs, the accused allegedly transferred ₹11,90,002 from the victim’s account.

The victim filed a complaint on May 12 at the South East Division Cyber Crime Police Station.