FIFA World Cup 2026 not opening on ZEE5 — What’s wrong and how to fix it? Explained
Team Sportstar·2026-06-24·via Sports News Today, Latest Updates & Headlines
The FIFA World Cup 2026 is available for broadcast and live-streaming across television and mobile devices in India, but buffering issues have prompted complaints from several fans.
| Photo Credit: Getty Images
The FIFA World Cup 2026 is available for broadcast and live-streaming across television and mobile devices in India, but buffering issues have prompted complaints from several fans.
| Photo Credit: Getty Images
The FIFA World Cup 2026 is well and truly underway, with football fever gripping fans in India and around the world.
Fans in India had to wait for a long time until before the tournament when Zee Entertainment Enterprises Limited announced that it had acquired the broadcast rights for the tournament.
Where can I watch the FIFA World Cup in India?
On TV, the FIFA World Cup 2026 can be watched on Unite8 Sports 1 and 2 on TV in India, on their SD and HD variants.
On mobile phones, tabs, PCs and smart TVs, the World Cup can be streamed on ZEE5.
Subscription fees for watching the World Cup start at ₹799.
For mobile devices, fans must download the ZEE5 app from Google Play Store or iOS App Store.
Alternatively, all web devices can access the matches on https://www.zee5.com/.
ZEE5 has curated plans for every language as well as for the FIFA World Cup 2026.
| Photo Credit:
ZEE5 Screengrab
ZEE5 has curated plans for every language as well as for the FIFA World Cup 2026.
| Photo Credit:
ZEE5 Screengrab
How to fix buffering issues on ZEE5?
Several fans have encountered problems white streaming the FIFA World Cup on ZEE5, which include SPI-1002-1002 errors, sp-post-401-1002 errors or streaming dropouts.
One of the major errors while trying to watch FIFA World Cup games is “Oops! No Information available.”
| Photo Credit:
ZEE5 Screengrab
One of the major errors while trying to watch FIFA World Cup games is “Oops! No Information available.”
| Photo Credit:
ZEE5 Screengrab
Here are the steps needed to ensure that matches can be watched seamlessly.
On the Mobile App
Check your Internet speed on www.speedtest.net. A minimum download speed of 1 Mbps is needed to watch the World Cup, while a download speed of 5 Mbps is recommended for a smoother experience.
Update the App
Disable VPN or Proxy
Close the App and open it again.
Restart your phone.
For Android users: Long press on the ZEE5 App Icon -> Tap on App Info -> Tap on Storage & Data > Clear Cache.
For iPhone users: Got to Settings App -> Tap on General > iPhone Storage > ZEE5 ->Tap on Offload App. Now, Wait a few seconds and then, tap on Reinstall App.
On the Web Browser
Check your Internet speed on www.speedtest.net. A minimum download speed of 1 Mbps is needed to watch the World Cup, while a download speed of 5 Mbps is recommended for a smoother experience.
Try Hard Refresh: On Windows: CTRL + F5 or CTRL + SHIFT + R | On Mac: CMD + SHIFT + R
Try to Open ZEE5 in Incognito Mode/Private Window.
Disable All Ad Blockers, VPN Extensions and Script Blockers.
On the Smart TV/Media Streaming Device
Restart your device.
Check your Internet speed on www.speedtest.net. A minimum download speed of 1 Mbps is needed to watch the World Cup, while a download speed of 5 Mbps is recommended for a smoother experience.
Disable VPN or Proxy
Open the app and try again.
Go to Settings (Gear icon on remote)-> Select Apps -> All Apps -> Click on ZEE5 App -> Clear Cache -> Select OK to Confirm.
For Android users: Long press on the ZEE5 App Icon -> Tap on App Info -> Tap on Storage & Data > Clear Cache.
For iPad users: Got to Settings App -> Tap on General > iPad Storage > ZEE5 ->Tap on Offload App. Now, Wait a few seconds and then, tap on Reinstall App.
