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Marketing, Brand, Advertising, Digital Marketing, Retail, Shopping | The HinduBusinessLine

Coming up next, the AI political candidate? ‘Helping out’ is not enough India’s first denim brand gets a Gen-Z makeover The future of shopping The beauty category’s big transformation Ikea’s omni-channel retail transformation Adobe’s brand visibility tools for an AI-powered world Gen-Zers and their extraordinary new/old pastimes Steering a new course, wearing a little magic and Tvarra The hot seat Iran just won the (meme) war Weaving together ITC Fiama is lathering up its premium reach How creators are making curiosity cool Ballooning up Hansa’s second act for a scroll-first audience Lego aces, brick by brick, in the age of Nvidia Inside Kerala’s meme-fuelled poll battle Authenticity and influence Taking a sweet break Another brick in the (fire)wall Fandom economy Spykar’s cut Green, gourmet and regional: Flavours of the AAHAR 2026 exhibition Goafest dates announced Dennis the Menace and the simple joys of childhood How millennials and Gen Z are redefining timekeeping The changing face of loyalty and rewards Carefree celebration Behind the scenes, the quiet threshold moments at the AI Impact Summit Quick commerce fires up ad industry ‘Profit-ad spend link appears broken’ Well paired! A new ‘brand’ of B-school comes to Bengaluru The next 10 years in advertising Of culture, collaborations and commerce ‘Our college campuses are with us forever’ Claude vs ChatGPT Why building fandoms, not funnels, matters in the Gen Z era AI Impact Summit: What’s in it for the Indian start-up ecosystem Painting 50 years of stardom For marketers, the New Year begins in the third week of January Analytics fuels surge in market research A new sparkle in oral care, as it moves beyond hygiene to aesthetic needs Baking evergreen loyalty with cakes, puffs and khara buns Scent of soil The zeitgeist... in 2026 words for 2026 The best of times, and the worst of times... to come Inclusive journeys Dentsu India’s true eigyo pitch to CMOs Not quite black-and-white The ‘going out’ economy Moving ahead with AI GST, GenZ, AI and a man named Piyush Pandey Human connection, crafted by Piyush Pandey Daggers drawn between AI evangelists and doomsayers When bio-hacking enters the supermarket aisles Apps — billboards under your thumb Imprinting their way into readers’ minds Fanning loyalty The first season is always the most difficult to get past: Raj Nayak Volkswagen: Driving a goofy viral trend Falling in love with tea, all over again How digital marketing is incomplete without the Piyush Pandey doctrine Algo branding: Simplify and surprise New youth labels, pop-ups, stories that are wooing Gen Z Desi ‘horror’ takes hold on ads The Great Indian LinkedIn Circus — of uplift, hustle and performance art How byproduct brands valorise waste in a virtuous cycle The circle of generosity The festival of lights is also a celebration of mithai When brands think out of the box for a Diwali sparkle The drawer economy Tea industry bets on repositioning the brew to woo Gen Z
Sustainability, spirituality and a good sleep
2026-03-22 · via Marketing, Brand, Advertising, Digital Marketing, Retail, Shopping | The HinduBusinessLine
Vikram Cotah, CEO, GRT Hotels & Resort

Vikram Cotah, CEO, GRT Hotels & Resort

Vikram Cotah’s stirring human-centric stories on LinkedIn have made the company he leads — GRT Hotels and Resorts — a known name. Cultural storytelling is one of the USPs of GRT Hotels, instilled, no doubt, by its CEO.

Cotah, who comes from a strong cricketing lineage that boasts names like Buchi Babu Naidu (paternal great-grandfather) and Cotah Ramaswami (grandfather), shocked his well-heeled family when he announced he wanted to be a hotelier. “I had gone to visit my uncle at the Taj Coromandel when I was in my teens and immediately decided I wanted to be a hotelier,” he says, describing how, without the support of his family, he graduated in hotel management and became a management trainee at the hotel of his dreams. He did a stint with the Taj group in Maldives, too.

Padma Shri winning artist Thota Tharani’s installation at Radisson Blu GRT hotel near Chennai airport

Padma Shri winning artist Thota Tharani’s installation at Radisson Blu GRT hotel near Chennai airport

The passionate hotelier joined GRT Hotels in the late 1990s when the jewellery retailer GRT Group was setting up its first hotel in Chennai (GRT Grand Chennai in T Nagar). Fast-forward to now and GRT has 22 hotels across southern India and will soon have an international presence in Maldives. Even as GRT was growing its jewellery business (today it has 65-plus stores), the hotels business was expanding in parallel. “The philosophy of our Chairman is that human capital is much more important than profits,” stresses Cotah, adding that it drives the core value of the chain.

Every stay is a story

Inspired by Amar Chitra Katha, the group is making every stay into a memorable story. Through comic books titled The GReaT Katha, it introduces guests to various experiences at the hotel. The cultural storytelling is evident in other ways too — for instance, at the Radisson Blu GRT hotel near Chennai airport, Padma Shri winner Thota Tharani’s gigantic installations transport you to the Chola era even as the hotel chefs deftly serve chocolate rocks inspired by Pallava, Chera, Chola and Pandya dynasties.

Comic books titled The GReaT Katha introducs guests to various experiences at GRT Hotels

Comic books titled The GReaT Katha introducs guests to various experiences at GRT Hotels

Besides storytelling, GRT has two other well-thought ‘Ss’ in its strategy — sustainability and spirituality. “The new gen and also the older generation are saying hotels are the worst polluters on earth. So, if we can become sustainable, it’s going to be a really great step forward for not just hospitality but also regenerative tourism,” says Cotah.

He describes how the group’s Tamil Nadu hotels have reduced their carbon footprint through renewable energy — incidentally, supplied by GRT’s renewable power company. The breakfast at the properties are called the Great Sunshine Breakfast. “We offset the entire carbon footprint of this buffet at the Viriksham Foundation. They plant trees in villages and take care of them. Each tree is about ₹625; the carbon offsets are calculated accordingly,” says Cotah.

Pilgrim’s progress

The hotel chain has also taken a strong positioning in spiritual tourism. “We have covered all the Arupadai Veedu (six sacred abodes) of Lord Murugan,” says Cotah, listing GRT Hotels’ properties on the trail in Tiruttani, Madurai, Salem and Palani. Similarly, it has hotels in strategic locations along the Divya Desam (108 premier Vishnu temples) trail.

Finally, the chain is trying to promote good sleep through its ‘GReaT Wellbeing’ initiative. Guests will find magnesium gummies in their room and lavender essential oils. “We do a lot of initiatives on sleep, nutrition, touch therapy and social wellbeing of guests,” says Cotah, describing how, at sundown at the leisure properties, they try to get guests together, and the staff put up a talent show. “These are small things, but make a big difference to guests,” he says.

Given the huge brand-building happening around GRT Hotels — playing on the word GReaT with GReaT Trails, The GReaT Butterfly Effect (a book on sustainability) and so on — you can’t resist asking about the need for a partnership with global chain Radisson for some of the hotels. The global distribution muscle is needed is the simple answer.

(The writer visited Radisson Blu Hotels & Suites GRT Chennai at the invitation of the global hospitality chain)

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