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UPI at 10: From payments pipe to backbone of India’s digi...
By Jyoti Banthia · 2026-04-11 · via Business News Today: Latest Business News, Finance News

A decade after its launch, India’s Unified Payments Interface (UPI) has evolved from a simple money transfer system into the backbone of the country’s digital economy, clocking exponential growth in both scale and scope.

From just 17.86 million transactions worth ₹6,952 crore in FY17, UPI has surged to 218.98 billion transactions totalling nearly ₹285 lakh crore in FY26, according to Tracxn data. Monthly transaction value has jumped from ₹21 lakh crore in FY20 to about ₹30 lakh crore recently, underlining strong post-pandemic adoption.

The platform now serves roughly 400 million active users, with nearly 250 million daily users and about 450 million monthly users, as highlighted by CRED cofounder Kunal Shah. UPI is also seeing rising traction in recurring payments, with close to 100 million autopay mandates set up and around 500 million monthly autopay debits.

Industry executives said the success of UPI lies in its ability to democratise digital payments. “UPI has successfully decoupled digital payments from high-end hardware and high-income brackets to driving genuine financial inclusion across the country,” said Rahul Chari, cofounder and CTO of PhonePe, and chairman of the UPI Committee at the Payments Council of India.

The government’s policy push, regulatory support and interoperability framework have helped UPI emerge as the world’s largest real-time payments system, fundamentally altering how consumers and merchants transact.

Even as subsidies taper, UPI continues to grow at around 30 per cent, with the next milestone being a billion users over the coming decade. “While the growth might feel more organic in percentage terms due to the large base, in absolute terms the expansion will be relentless,” Chari added, noting that UPI is increasingly becoming a financial identity across demographics.

Fintech leaders believe the next phase of UPI will go beyond payments. “If the first decade was about access and adoption, the next will be defined by depth—of usage, engagement and real financial empowerment,” said Prakash Sikaria, CEO and founder of super.money.

He added that UPI is now evolving into a full-stack financial ecosystem, enabling first-time users to access formal credit and build financial confidence. The emergence of credit lines on UPI is expected to unlock significant opportunities, particularly for underserved segments lacking access to affordable formal credit.

As competition intensifies and innovation deepens, UPI’s next chapter is likely to be shaped by personalised financial services, AI-driven experiences and broader inclusion, cementing its role at the centre of India’s digital financial infrastructure.

Published on April 11, 2026