CYBER-CRIME

Attackers used social engineering to access third-party business apps and steal patient information

Heart monitoring biz iRhythm says thieves made off with patient health information and tried to turn it into a payday.

The California-based cardiac monitoring specialist offers customers a wearable device that collects data, then analyzes it to create reports about heart health. The company said it detected unauthorized activity on June 8 and launched an investigation with the help of third-party cybersecurity experts. A day later, the company received messages from a cybercriminal claiming to have obtained sensitive information, including proprietary company data, protected health information, and other personal information.

According to iRhythm's filing with the US Securities and Exchange Commission, the attackers demanded payment in exchange for not publicly disclosing the stolen data. The company confirmed that data had been exfiltrated and, on June 10, determined that the incident was material due to the volume of information potentially affected.

While the company disclosed the extortion demand and the existence of stolen data, it made no mention of negotiations.

iRhythm spent a good chunk of the filing explaining what the attackers didn't get. According to the company, the intrusion was confined to business applications and never reached its clinical systems, medical devices, or customer connections. Patient care and day-to-day operations were unaffected.

The company has not yet disclosed how many individuals may be affected, what data was accessed, or which third-party-hosted applications were involved in the breach. It has also not identified the threat actor behind the attack, and The Reg has found no evidence of major ransomware groups claiming responsibility.

The company's filing states the attackers gained access through social engineering. Exactly how that happened remains unclear, although healthcare organizations have increasingly found themselves dealing with phishing campaigns, help desk impersonation scams, and other forms of human-targeted intrusion designed to bypass technical defenses.

As of the filing date, iRhythm said it had not identified any ongoing unauthorized access to its systems and believed the incident was unlikely to have a material impact on its financial condition or operating results. The company added that it maintains cyber insurance that may cover some of the losses associated with the breach.

iRhythm's disclosure comes less than a week after drug giant Novo Nordisk revealed that attackers had copied patient data from some clinical trials, adding another healthcare name to a growing list of organizations dealing with data theft and extortion attempts. ®