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Podcasts

Why now could be the best time to launch a property management business Property Buzz: Banking shake-up, refinancing surge, and trust tax turmoil Real Estate Exposed: Career lessons from an REB Top 100 agent Think your AI is safe? The hidden security gap putting property management at risk Is your rent roll ready for its next growth phase? Property Buzz: The market is changing. What comes next? Real Estate Exposed: What separates the top 100 agents from the rest? Inside Belle Property’s 700-property expansion Property Buzz: Inflation bites, builders collapse, and rate rises AML crackdown: The new obligations that could expose your agency Legal storm brews over trust accounts, buyer’s agents face shake-up: What PMs must know Property Buzz: Is the property market heading for a reality check? The data and AI shift reshaping agency performance People, systems, culture: The PM growth formula Property Buzz: Is the property market starting to crack? Real Estate Exposed: Brawls, scams, and deposit wars Compliant on paper v compliant in practice: Is your AML program actually keeping your business safe? From 50 to 1k properties: The systems driving rent roll growth Property Buzz: Property, politics, and the battle over facts Real Estate Exposed: Underquoting, defamation, and political chaos Work smarter, not harder: Is your CRM actually working for you? The AI shift every property manager needs to understand Property Buzz: Buyer’s agents, bad advice, and the battle for investor trust Real Estate Exposed: Controversies, collapses, and stories shaking the industry Commercial property is heating up. Are agents ready for the shift? The property management shift agencies can’t ignore Property Buzz: The market is changing – are investors ready? From winning listings to winning results: Why appraisals matter more than ever Why coaching is becoming every agency’s competitive advantage From rent collectors to trusted advisers: Property management’s next chapter
From 0 to 250 properties: The playbook legacy property ma...
2026-03-30 · via Podcasts

What does it actually take to build a property management business from scratch in one of Australia’s most competitive markets? No trust account. No acquisitions. No inherited rent roll. Just one man, a studio apartment, and a belief that property management had been done wrong for decades.

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In the latest episode of The Property Management Excellence (PMX) podcast, NU Management founder Grant McKay joins Alex Whitlock to share the unfiltered story behind one of Sydney’s fastest-growing boutique agencies, built entirely from scratch in under four years in one of Australia’s most competitive markets.

From downgrading his lifestyle to fund the startup, to scrapping traditional titles, ditching trust accounting, and obsessing over five-star reviews, McKay reveals the unconventional decisions that fuelled his growth.

He also gets candid about the real cost of scaling alone past 100 properties, finding the right people, and what it truly means to be a custodian of someone else’s most valuable asset.

This is property management as it should be.

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