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Loom Status - Incident History

Multiple Atlassian services are experiencing issues Degraded performance of Loom app Confluence, Jira Mobile and Forge users may experience authentication issues Some Loom users experiencing no audio when viewing recordings Loom performance degraded Atlassian Cloud Services impacted Issue with Loom Meeting Recordings in Zoom Issues with Recording on Loom Chrome Extension Loom Intermittent Issues
Customers unable to checkout with loom monthly plans
2025-04-14 · via Loom Status - Incident History

Resolved

This issue is now resolved and customers can checkout as expected.

Posted Apr 14, 2025 - 19:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Apr 14, 2025 - 19:30 UTC

Identified

Customers are unable to choose a monthly plan when upgrading or purchasing from loom.com. We are investigating this issue.

Posted Apr 14, 2025 - 19:07 UTC

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