We are happy to announce a 30-day trial experience for Azure SRE Agent. New customers can create and configure the SRE Agent at their own pace, with no charges for setup time or keeping agents ready. During the trial, you can connect your agents to telemetry, source code, incident management platforms, and other operational tools, and pay only for the Azure Agent Units (AAUs) consumed when your agents perform work.

We are also excited to share the GA of Azure SRE Agent VNet integration and the Public Preview of Live Reports. With VNet support, the agent operates under your existing network controls, so it can reach private resources during an incident without opening your network boundary. Live Reports let you create operational views once and keep them fresh with live data every time your team opens them.

Start your 30-day trial at https://sre.azure.com. Create your first SRE Agent, connect it to the systems your team relies on, and build a live report for the operational view your team checks every morning.

Learn more about Trial access, VNET and Live Reports details of Azure SRE Agent.

Why use Azure SRE Agent?

When you build or maintain large scale production systems, you know how much time disappears into gathering signals, correlating alerts with recent changes, and repeating the same investigation steps. Azure SRE Agent brings together telemetry, source code, Azure resources, and your operational knowledge to help your team move from reactive troubleshooting to proactive, automated operations, reducing the time from analysis to action from days and hours to minutes.

Azure SRE Agent has scaled to over 3,000 internal Microsoft services, processing more than 1.5 million incidents with up to 50% resolved autonomously without human intervention. Customers like Zafin, Provation, and InEight are seeing similar impact, with InEight reporting 80% reduction in incident investigation time and 80% reduction in build failure triage. Read how these organizations are transforming cloud operations in A paradigm shift in cloud operations with Azure SRE Agent.

What’s new in this announcement

30-day trial with no always-on charges — New customers can create up to 3 agents. Each agent has its own 30-day trial period. The baseline always-on charges are waived during that time. Active usage (AAU) charges apply when the agent performs work. See pricing and billing for details, including what happens when the trial ends.

VNet support (GA) — With VNET support, the agent routes outbound traffic through a delegated subnet in your virtual network, with your NSG rules, private DNS, and firewall applied. It reaches databases behind private endpoints, internal services, and monitoring stores without requiring you to open your network boundary. Learn more about VNET support here.

Live Reports (public preview) — Ops teams answer the same questions from the same data sources every day, often across scattered dashboards and scripts. Live Reports let you create a report from a chat conversation, and it pulls fresh data from your connected systems each time it is opened. The layout stays fixed; the data stays current. Read the full blog: Introducing Live Reports

Where to start

Do not start with a broad “manage everything” goal. Pick one service and one problem you can recognize and measure. A familiar incident is often the best first test because you already know what good output looks like.

Here are a few practical ways developers, SREs, and IT operations teams can use the 30-day trial:

• Investigate a production issue: Let the agent work across alerts, logs, metrics, traces, Azure resource state, code, and recent deployments to build a likely root cause and suggest a mitigation.
• Automate alert response: Trigger investigations from Azure Monitor, Datadog, Dynatrace, or PagerDuty and guide the response with your team’s existing runbooks and practices.
• Get ahead of operational risks: Run post-deployment health checks, monitor certificate expiration, detect configuration drift, review costs, or support compliance checks.
• Close the loop: Have your agent send evidence, root cause, mitigation, and follow-up work to GitHub, ServiceNow, Jira, or Azure DevOps.
• Build a Live Report: Replace the operational view your team rebuilds by hand each morning with a report that refreshes on open.

Get started today

Create your first Azure SRE Agent, connect it to your environment, and start with one real source of operational toil: Create your first Azure SRE Agent

Additional Resources: Getting Started | Pricing and Billing | Azure SRE Agent Blogs | Hands-on-lab | Quick start templates