Bob Bowman

Hi, everybody. I'm Bob Bowman, Editor-in-Chief of SupplyChainBrain. Welcome to the special presentation, The AI Exchange Inside the Last Mile, AI delivery, engagement and the new standard for on-time and in full. First of 4 webinars on the theme of the AI Exchange to be presented by Descartes this year. [Operator Instructions]

So what if your routes could learn from every delivery. In this AI Exchange session today, we're going to explore how moving beyond static service time assumptions leads to a new level of fleet performance. Traditional routing treats each stop as predictable, but in reality, each one is shaped by order size, product mix, site conditions, unloading requirements and crew readiness. AI and machine learning changed the model by learning from actual delivery behavior and continuously applying that intelligence to future routes.

So let's see what our experts have to say about it. I'd like to introduce our speakers for today. Sergio Torres is Senior Vice President of Product Management with Descartes. He's responsible for managing strategy and vision for the company's entire portfolio of routing, mobile and telematics solutions. Prior to joining Descartes, Sergio worked as a Director of Business Development and consulting in Europe for CAPS Logistics; and Cyndi Brandt, who's Vice President, Fleet Solutions with Descartes. Cyndi has deep expertise across product management, product marketing, sales enablement solutions, engineering and marketing communications. At Descartes, she leads strategic efforts to bridge customer needs, with innovative solutions for last and final mile operations. Welcome to both of you. Welcome audience.

With that, I'd like to turn it over to Cyndi