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Genpact Limited (G) Presents at J.P. Morgan 54th Annual G...
2026-05-19 · via All Articles on Seeking Alpha

Genpact Limited (G) J.P. Morgan 54th Annual Global Technology, Media and Communications Conference May 18, 2026 11:45 AM EDT

Company Participants

Balkrishan Kalra - CEO, President & Director

Conference Call Participants

Puneet Jain - JPMorgan Chase & Co, Research Division

Presentation

Puneet Jain
JPMorgan Chase & Co, Research Division

All right. Good morning. My name is Puneet. I'm from JPMorgan's Payment Processing and IT Services team. Glad to have here with us BK. You all know him well, CEO of Genpact, and Kyle, who heads Investor Relations. So the format of this presentation is going to be fireside chat. I'll start with a few questions, and then we'll open the floor for questions from audience. So BK, welcome. Thanks for doing this.

Question-and-Answer Session

Puneet Jain
JPMorgan Chase & Co, Research Division

So for benefit of investors, like who may not be as close to the story, why don't you start with talking about like a little bit about Genpact, like about your journey. And if you can touch upon, like, talk about Genpact Next strategy that you unveiled last year.

Balkrishan Kalra
CEO, President & Director

Sure. Sure, Puneet, and thanks for having me here. I appreciate that. So look, I think we started as nearly 30 years ago. For the first 10 years, we were 100% subsidiary of General Electric Company, got spun off about 2 decades ago, 20 years ago. And what we were known for were running mission-critical operations for our clients, be it in finance, procurement, supply chain, many critical workloads for our customers. And that gave us the advantage in this new world where I often talk about that there is no artificial intelligence without process intelligence. And process intelligence is what we have worked over the last 3 decades, and that is what has begun to shine of late in our new strategy, which we call as Genpact Next.