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PYMNTS.com

Crypto Payments Are Back. Will Merchants Actually Care This Time? B2B’s New Battlefield Is Everything Before the Button Amazon Targets the GLP-1 Gap Big Pharma Left Open LendingClub Signals Expanded Capabilities With Happen Bank Rebrand Congress Moves to Give FinTechs Direct Fed Payment Access Microsoft Tests Mythos to Identify and Mitigate Vulnerabilities United Airlines Hikes Fares as Fuel Costs Surge OpenAI Images 2.0 Is a Real Leap With a Real Price Tag Morgan Stanley Says Gaming Could Score $22 Billion With AI FTC Shuts Down Alleged Healthcare Fraud Scheme Sam’s Club Offers eCommerce Shoppers Hour-or-Less Deliveries FinTechs Cut Staff as AI and Margins Redefine Growth JPMorganChase Extends Critical Industries Investment Program to Continental Europe OpenAI Lands $75 Million Investment From Robinhood Ventures House Bill Would Reduce Small Lenders’ Reporting Requirements Coinbase Lists tGBP to Expand Locally-Denominated Stablecoin Access BNY Names New Head for Payments/Trade Client Platform KnowBe4 Automates Global Cash Flow Via Flywire Partnership Treasury Calls for Programmable Financial Enforcement Across Crypto DeepSeek Seeks $20 Billion Valuation as Tech Giants Weigh Investment Google Accelerates Agentic AI Shift With New Enterprise Platform OpenAI Begins Briefing Governments on Cybersecurity Capabilities DeFi Security Suffers New Blow With $3 Million Volo Exploit Uninvited Users Access Anthropic’s Mythos AI Model Block and Uber Expand Partnership Across Several Global Markets OpenAI Pledges $1.5 Billion to PE Enterprise AI Project Podcast: Inside the $9 Billion DeFi Hack That’s Shaking Crypto’s Foundations Synchrony CFO Flags Momentum in Spending and Credit Banks Risk Slowing the Emerging Middle Market Firms Driving Growth Paysafe Expands Digital Wallet Availability Across 18 European Markets Bad Data Can Break Good AI in Payments 50% More Digital Shopping Days Put Parents at the Center of Retail’s Shift 65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut Amazon Recasts Marketplace Fraud as a Broader Trust Problem Capital One’s Q1 Shifts Attention From Spending to Strategy Lawmakers Question JetBlue About Surveillance Pricing Allegations Payments Modernization Is Insurance’s Next Big Margin Engine How Visa Is Rewiring Bank Infrastructure for the AI Era Instant Payments Grow but the Real Barrier Is Human The Old-School Card Product Banks May Need Most 43% of SMBs Would Pay to Make Purchases in Installments The Real AI Edge in Payments Comes From Better Judgment In the Age of Agentic AI, Data Control Is Power Verizon’s Dan Schulman Tells CEOs to Be Open About AI Job Cuts Walmart Eyes Stores as Warehouse Space for Same-Day Delivery France’s CB Payments Network Aims to Take on Visa/Mastercard in EU QVC Was TikTok Shop Before TikTok Shop Loop Raises $95 Million to Bridge Supply Chain Data Gap Cursor Eyes $50 Billion Valuation as AI Coding Demand Surges Commercial Lending Rescues Regional Banks From Consumer Slowdown Anthropic and White House Aim to Make Peace in Friday Meeting Home Depot Buys SIMPL Automation to Support Same-Day Delivery The Riskiest Words in B2B: This Is How We’ve Always Done It France Urges Euro Stablecoins to Break Dollar Dependency Importers Prep for Monday Opening of Tariff Refund Portal Permitting Hurdles and Labor Shortages Threaten AI Data Center Timelines Token Freezes Force CFOs to Rethink Stablecoin Risk X Money Tests Whether Social Commerce Can Hold Consumer Deposits Anthropic Briefs EU Regulators on Mythos Cybersecurity Concerns Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now Nvidia Says AI Can Finally Make Quantum Computing Work QVC Files Chapter 11 to Slash Debt and Pursue Growth Uber Eats Lets Customers Return Their Retail Purchases Financial Officials Sound Alarm About Anthropic’s Banking Risk 71% of Billion-Dollar Firms Face Agent Identity Threats What If Clearing Had Its Stripe Moment? 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Apple’s Next iOS Turns iPhone Into an AI Marketplace
PYMNTS · 2026-05-08 · via PYMNTS.com

 | 

Apple iphone

For two decades, the smartphone was the device people carried to access the internet. Now it’s becoming the device they carry to access artificial intelligence. The companies that understand the difference are building phones, forging $50 billion alliances and racing to control the operating system in the consumer’s hand.

According to Bloomberg, Apple plans to let iPhone users choose which AI model powers their device. Arriving in iOS 27, iPadOS 27 and macOS 27 this fall, the feature routes text generation, image editing and Siri queries to providers of the user’s choosing through a new Settings option called Extensions. ChatGPT has held the only third-party slot on Apple devices since iOS 18. Under Extensions, it becomes one option among many on a platform with more than 2 billion active devices.

A Platform Play, Not a Model Race

Rather than competing to build a world-class model, Apple is positioning its devices as the platform through which consumers access AI from anyone. Providers opt in through their App Store apps. Apple has already signed a reported $1 billion per year partnership with Google under which a custom Gemini model powers a rebuilt Siri, according to 9to5Mac. The Gemini consumer app will also function as a chooseable front-end extension, making Google both Apple’s infrastructure supplier and a competing option on the same interface.

Apple’s own description of the system, found in pre-release builds of iOS 27, frames it plainly: Extensions “allow you to access generative AI capabilities from installed apps on demand, through Apple Intelligence features such as Siri, Writing Tools, Image Playground and more.” Apple also plans to tell users it isn’t responsible for content generated by third-party models and will create a dedicated App Store section for compatible AI apps.

PYMNTS CEO Karen Webster, writing in her NEXT newsletter, put it directly: “AI is becoming a consumer utility. And consumer utilities live on smartphones.” PYMNTS Intelligence Consumer AI Adoption Benchmark data, drawn from nearly 20,000 U.S. consumers tracked monthly, found the fastest-growing AI tasks over the past six months are household logistics, discount code searches and meal planning. All those tasks that happen on a phone, not a desktop.

OpenAI Loses Ground

ChatGPT was the most-downloaded app of 2025, generating $1.35 billion in App Store revenue for Apple that year, as reported by Bloomberg. Under Extensions, it becomes one option among several. The phone a person carries already shapes the AI they use. Android users are 24% more likely to use Gemini than iOS users, because Gemini ships as the default, according to PYMNTS Intelligence. It doesn’t need to be chosen. It just shows up.

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iPhone users are 12% more likely to be active AI users than Android users and the segment most likely to want proactive, always-on AI. According to Webster, “Google has the integration. Apple has the audience.” Extensions lets Apple resolve that gap without winning the model race itself giving the audience access to the best integrations, on Apple’s hardware, through Apple’s App Store.

The Tollbooth Calculus

Every AI subscription purchased through the App Store generates a commission — 30% in year one, 15% after. Apple collects on every query flowing through the device it makes. As Webster wrote, “Apple’s the AI toll bridge, not the agentic highway.”

That position is under pressure from multiple directions. In April 2025, a federal district court found Apple had willfully violated an earlier injunction by blocking external payment options in the Epic Games case, according to Bloomberg. Apple lost its bid to pause those changes last week. A U.K. Competition Appeal Tribunal has also ruled against Apple in a £1.5 billion class action covering 36 million consumers.

Extensions expands the marketplace rather than defending its walls. More AI providers on Apple hardware means more subscription revenue flowing through the App Store even as individual commission rates face scrutiny. Apple is expected to formally announce the feature at WWDC on June 8.

For all PYMNTS AI coverage, subscribe to the daily AI Newsletter.