Nearly Half of US Adults Have Considered Secondhand Tech, CNET Finds. Here's What's Motivating Them

Is it me, or is life becoming more expensive every day? Maybe you've been eyeing a Nintendo Switch 2 or the latest iPhone, but the cost of essentials, like gas and groceries, is making it nearly impossible to pay hundreds of dollars for new tech.

On top of that, the RAM shortage, dubbed RAMageddon, is increasing prices on tech devices, even those already on the shelves. The boom in artificial intelligence has sucked up RAM and DRAM storage -- which most personal devices need. Now, the shortage is causing manufacturers to raise prices on tech. You may even see prices increase for devices already in stores, but this price hike may vary depending on the retailer. There's one way you might be able to save money on that Galaxy S25 or Apple Watch you've been eyeing -- buy it used or refurbished.

CNET polled more than 2,600 US adults and found that nearly half (48%) have considered buying refurbished tech within the past year. Several factors contribute to the push for secondhand tech, including cost-effectiveness, the high cost of newer models and environmental benefits. And some generations are more inclined to buy refurbished tech than others.

Here are CNET's findings and what you need to know before you buy tech secondhand.

Key findings

Nearly half (48%) of US adults have eyed refurbished tech within the past year, and Milennials and Gen Z lead the way.
Several drivers led US adults to consider used devices, including cost-effectiveness (31%) and newer models being too expensive (25%).
You can still find deals on used devices, like tablets and smartphones, despite higher tech prices. Some retailers sell second-hand tech, including Apple and Amazon.

Over half of millennials and Gen Zers have considered refurbished tech

Nearly half of US adults (48%) have considered refurbished tech. However, there's a generational divide among US adults when it comes to buying second-hand tech. CNET found that over half of those in younger generations are considering secondhand devices, but it's less than half for older generations -- especially Boomers.

Over half of millennials and Gen Zers (57% and 56%, respectively) have considered buying refurbished tech in the past year, but only 46% of Gen X and 34% of Boomers have considered it, suggesting they are a bit more hesitant.

There's no definitive answer on why this is, but there are a few thoughts worth considering. Millennials and Gen Z both grew up during the evolution of technology and the internet. They may be more comfortable shopping online, even with refurbished retailers. Another thought is that buying used tech is a cool way to be financially responsible. For example, as a millennial, a few of my friends joke that we don't want to pay for a new phone until we have to. And it doesn't have to be brand-new for us to get value from it. Certified refurbished tech at a discounted price is OK for some of us.

On the other hand, older generations may fear the risk of buying tech online and may not trust the process, tech or retailers as much. Therefore, they may stick to companies they're more familiar with -- even if it means paying more.

Some US adults believe refurbished tech is more cost-effective

There are several factors driving US adults to consider refurbished tech -- not just one leading the way. The primary drivers are refurbished tech being more cost-effective (31%) and newer models being too expensive (25%). Other reasons include environmental benefits, such as reducing e-waste (15%) and wanting a discontinued model (10%).

Here are the primary drivers for considering refurbished tech among all US adults polled.

Buying refurbished tech doesn't mean you'll get it for dirt cheap (remember RAMageddon), but it's a good way to save money on gently used devices with all the features you need. Take the white iPhone 16 (128 GB), for example. It's $590 in good condition on Back Market, but it retails for $730.

Or if you're looking for the Series 11 Apple Watch (42mm), it costs $265 on Back Market, but retails for $400. So it's clear that the savings are there. However, you have to be open to different features, such as color or storage options, to get the best deal. Refurbished sites also have lower prices on newer models, like the iPhone 17, if you don't want to pay full price for the latest model. But don't expect to get as steep a deal on a newer model as you would for an older one.

Beyond cost, refurbished tech is a good way to give used tech a new purpose and reduce electronic waste, which is a key driver for 15% of US adults. A recent CNET survey found that 42% of US adults trade in their old tech or sell it online, while 39% recycle their devices -- all good ways to reduce e-waste.

Where to shop for refurbished tech

Even though refurbished tech prices may increase, you may still find savings when buying secondhand gadgets. You just have to know what's worth your hard-earned money and where to look.

Start by comparing prices and models because you may find a deal on a new device that's a similar or older model. New tech still has its advantages, like a brand-new battery and being in excellent condition. However, if you're considering buying refurbished tech, there are some steps to take to ensure you're getting the best deal and the device meets your expectations. Buying a smartphone for a good deal on Facebook Marketplace or OfferUp can come with several problems, like no warranty or return policy. That's why it's best to buy certified refurbished tech from retailers that you trust.

CNET recommends Back Market for its one-year limited warranty and free 30-day return policy. Back Market also inspects the quality of devices it sells and uses a grading scale to rate their cosmetic condition.

Here are some other reputable retailers that sell refurbished tech, including popular tech brands.

What to know before buying secondhand devices

Once you've found a gadget you want to buy secondhand, there are a few steps to ensure you're getting the best value for your money.

Make sure the retailer has a return policy and warranty you feel comfortable with. These protections can make it easier to return the item.
Read the device's description on the website thoroughly. For example, if it's a phone, double-check that it works with all carriers and that any parts have been replaced. Also, check the condition to make sure you're satisfied with any cosmetic wear and tear.
Contact the retailer for any questions before buying. Some devices, like headphones and TVs, may raise more questions about the condition or features.
Buy your device with a credit card that has purchase protection, if you have one. Purchase protection can repair, replace or refund eligible tech you buy using the credit card.
Keep any receipts and tracking information to make sure your device is delivered to you. Have your item shipped certified mail, which requires your signature for delivery, if you can.
Once your like-new device arrives, make sure it works properly and is in the condition you expected when you bought it online.

Methodology

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. The total sample size was 2,638 adults. Fieldwork was undertaken April 10-14, 2026. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 plus).