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Mastercard Dynamic Yield

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Affinty-based exit-intent overlay — Personalization use c...
2019-09-03 · via Mastercard Dynamic Yield

Serving personalized incentives using exit-intent overlays based on user affinity

Who:

One of the largest booksellers in the U.S.

Strategy:

In order to capture abandoning visitors, the bookseller deployed highly-personalized exit-intent overlays, featuring incentives for the categories and books the visitors have affinities for alongside book recommendations.

Serving personalized incentives using exit-intent overlays based on user affinity Serving personalized incentives using exit-intent overlays based on user affinity

Hypothesis:

Deploying exit-intent popups are a proven tactic for reducing cart and site abandonment, narrowing down the analysis required for visitors to make a decision by encouraging them to take a specific action. However, by coupling this strategy with personalized recommendations based on each visitor’s unique interests, affinities, and preferences, brands can demonstrate a deep understanding of their needs and greatly increase the likelihood of reigniting engagement.

Templates that can be used to achieve this:

Your Dynamic Yield account comes preloaded with a rich library of personalization templates, so that you can launch personalization use-cases instantly without requiring any additional design and development effort.

Discover the Template Library

What real growth looks like with personalization