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Email, SMS and push done right: A marketing leader’s guide to channel selection How Valamar engages travelers earlier with real-time booking context Gartner Recognizes Mastercard Dynamic Yield as an 8‑Time Leader in Personalization Engines— Mastercard Dynamic Yield 2026 Personalization Maturity: Disruption Is Redefining E-Commerce Success Modern customer journey orchestration: Latest capabilities, best practices and omnichannel strategies — Mastercard Dynamic Yield Saks Fifth Avenue Elevated Luxury With AI Personalization 2025 Personalization Maturity Report for E-commerce - ES — Mastercard Dynamic Yield 2025 Personalization Maturity Report for E-commerce - PT — Mastercard Dynamic Yield How to Drive More Subscribers to Your Mailing List: Proven Strategies for MarketersMastercard Dynamic Yield Reconnect by Mastercard Dynamic Yield: Smarter Customer Journey Orchestration Send-Time Optimization — Mastercard Dynamic Yield Channel Prioritization — Mastercard Dynamic Yield Real-Time Adaptation and Dynamic Optimization — Mastercard Dynamic Yield Post-click Experiences — Mastercard Dynamic Yield Search Ranking Optimization — Mastercard Dynamic Yield Visual Search — Mastercard Dynamic Yield Semantic Search — Mastercard Dynamic Yield How Bergzeit Increased Conversions 3x with Conversational AI Email Deliverability Best Practices: Reach the Inbox. Deliver the Experience. The enterprise guide to IP warming: Boost deliverability, ensure compliance, and power seamless journeys Visual Search Meets Multimodal AI: A New Era of Product Discovery Where human ingenuity fits in the AI-driven marketing era Infographic: The state of personalization maturity in e-commerce - 2025 AI and Personalization Are Revolutionizing E-commerce Search Transform product discovery with Experience Search: AI that understands your shoppers AI Fuels New Demands for Personalization — Is E-Commerce Maturing Fast Enough? From Fragmentation to Connection: Mastering User Identification for Personalization — Mastercard Dynamic Yield 2026 Personalization Maturity Report for E-commerce - PDF — Mastercard Dynamic Yield Add To Cart Recommendation Modal — Mastercard Dynamic Yield Shoppable Video Notification — Mastercard Dynamic Yield Dynamic Yield by Mastercard Recognized as a Leader by Gartner® and Forrester Leroy Merlin Gains 32% Purchases with ML Recommendations Conversational Commerce: Your Guide to This Market-Shifting Technology Your Global Test Could Be Limiting Your Personalization Growth — Mastercard Dynamic Yield Personalize with Empathy to Meet Evolving Customer Needs The Resource Constraints Blocking Banks’ Personalization Gain Steering by Data: How to Avoid Assumptions and Motivate Your Team — Mastercard Dynamic Yield AI and personalization can close the empathy gap between brands and their customers A Leader in the Gartner Magic Quadrant for Personalization - Dynamic Yield Black Friday Is Coming—Is Your Personalization Strategy Airtight? Personalization Blueprint Survey - Dynamic Yield by Mastercard How Personalization Fuels Success in Latin America's Digital Boom Signet Jewelers Sees 88% Conversion Lift from Personalization Solving Data Issues for Financial Services with Personalization — Mastercard Dynamic Yield How to Executive Reporting Can Help You Grow Your Personalization Program Breaking the personalization barrier for banks Bring the personal back to shopping this holiday season​ with Shopping Muse Dynamic Yield makes Personalization a Breeze for Issuer Dynamic Yield by Mastercard Is Making Personalization a Breeze for Banks How to Deliver a Less Frustrating Online Shopping Experience VIDEO: Banking's Personalization Revolution: Data-Driven Transformation Bunnings' Buyer Center Casas Bahia's Buyer Center Magalu's Buyer Center Carrefour's Buyer Center 3 Tips to Integrate GenerativeAI into Your Personalization Workflow — Mastercard Dynamic Yield TUI Cruises Sees 10.3% Uplift in Add to Cart from Personalization The Revenue Gains From Personalization That FIs Can’t Ignore Calling All UK Banks: Personalisation Is Crucial to Meeting the New Consumer Duty Mandate What Marketers Miss in the GenAI Discussion vidaXL's Buyer Center The 2 Breakthrough Technologies Driving Smarter Product Recommendations Fashion Retailers: Your Product Feed Needs Spring Cleaning, Too — Mastercard Dynamic Yield Tommy Hilfiger's Buyer Center G-Star Raw's Buyer Center Hunkemöller's Buyer Center Here's Why Your Customers Are Tuning You Out Intersport's Buyer Center How AI Is Ushering in the Future of Interactive Commerce Mastering Channel Prioritization: How to Optimize Re-Engagement with a Winning Strategy Clark's Buyer Center Optimized messaging for purchase completion Affinity-powered triggered messages - personalization use cases Anticipate customer's next best item - personalization use cases Charlotte Tilbury's Buyer Center Rituals' Buyer Center The Dynamic Duo of A/B Testing and Personalization Müller's Buyer Center Next's Buyer Center La Redoute's Buyer Center Why Gen Z Craves Personalized Restaurant Experiences The human advantage in the age of AI and personalization Sky Personalizes Subscription Management for Millions On Leverages Personalization to Build Community Build-A-Bear Workshop's Buyer Center Oak Furnitureland's Buyer Center Coach's Buyer Center The Perfect Match: Marry Your CMS and Personalization Systems for Customer Love 4 Signs You Need to Move Beyond Your ESP's Email Personalization Functionality Sainsbury's, meet Dynamic Yield Charles Tyrwhitt's Buyer Center Burberry's Buyer Center Personalization in QSR: The Possibilities You Didn’t Know Existed The State of Personalization Maturity in Grocery/CPG Chanel's Buyer Center Swarovski's Buyer Center Building the Right It: How “Pretotyping” Guides Product Decisions with Concrete Data The Power of a Primary Audience Strategy for Financial Services Similarity Badge — Mastercard Dynamic Yield How Deep Learning is Adding Predictive Personalization Prowess to User Affinity Profiling
What to Expect at Personalization Pioneers Summit NYC
2018-03-20 · via Mastercard Dynamic Yield

After packing houses in Berlin and Singapore, Dynamic Yield is bringing the Personalization Pioneers Summit to The Standard Hotel in New York City on Thursday, April 12th, 2018!

The only of its kind in the area, our premiere event in personalization will connect leaders from cross-functional roles across various industries who are shaping the future of customer experiences.

With keynotes from brands like Stitch Fix, Urban Outfitters, NBC Universal, and CB Insights, attendees will gain inspiration and practical knowledge from those who are innovating through personalization on a daily basis.

An action-packed day along with the rare chance to meet other professionals at the top of their field means teams will leave with all the information needed on personalization and optimization strategy to help drive growth for their company.

Below, check out the agenda for the day:

Agenda

Wednesday, April 11 (CUSTOMERS AND PARTNERS ONLY)

12-5pm Personalization Masterclass!

Join us on day 1 for an interactive Dynamic Yield certification course. In this class, you’ll learn the ins and outs of personalization and leave as a fully certified Dynamic Yield user! Are you a more sophisticated Dynamic Yield aficionado? If so, we’ve got you covered too with workshops on advanced segmentation, testing and next-level use cases!

Thursday, April 12 (ALL REGISTERED ATTENDEES)

9-9:30am Winning the Battle for the Customer's Heart, Mind and Wallet

Personalization can dramatically improve the effectiveness of marketing campaigns, but scaling it across an organization requires sustained focus and teamwork. In this presentation, McKinsey partner Julien Boudet will share insights on how to use real-time data to deliver superior experiences and introduce the concept of a “personalization war room” to help companies 10X their personalization velocity.

9:30-10:15am Taking Personalization From Vision to Reality

As URBN’s head of personalization, Nathan Richter is tasked with aligning technology, brand, merchandising and data teams to deliver the best possible experience to millions of URBN shoppers. In this keynote, he will share insights on how he fosters a world-class personalization program and culture of continuous optimization across the company.

10:30-11:30am Dynamic Yield's Roadmap and Product Vision

What will personalization look like 5 and 10 years from now? And more importantly, what is Dynamic Yield doing to build an open-architecture platform that will meet the future demands of the global brands? In this session, CEO Liad Agmon will present insights on the future of customer experience and Dynamic Yield’s product roadmap.

11:30am-12:00pm From Data to Action: Live Demo with APMEX

With more than 10,000 products in stock, APMEX boasts $14 billion in transactions and is the #1 ranked specialty retailer by Internet Retailer Magazine. In this presentation, Director of Digital Analytics Andy Mueller will provide a live demonstration of how his team creates real-time personas for different buyers of precious metals and crafts unique experiences for each audience. Additionally, he will describe how APMEX uses insights gathered in Dynamic Yield to inform broader business intelligence decisions across the company.

12:00-12:30pm Media Optimization Case Study: NBC

Details of discussion with David Torchiano, Sr. Director of Insights at NBC Universal, coming soon.

12:30pm-1:15pm DELICIOUS LUNCH

1:15-1:45pm How to Make Amazon's Four Pillars Work For You

In 1994 Jeff Bezos boldly announced that Amazon.com would become “earth’s most customer-centric company” by focusing on four basic themes: Customer Centricity, Continuous Optimization, Creating a Culture of Innovation, and promoting Corporate Agility. By 2017 Amazon captured 43% of ALL retail sales in the US and had the 4th highest market value of any company on the planet. In this entertaining and informative talk, Bryan Eisenberg will show you how to take the “Four Pillars of Amazon’s Success” and make them all your own.

1:45-2:10pm How Stitch Fix Optimizes the Experience for Every Client

Delivering hand-selected clothing to every client, Stitch Fix is the ultimate example of the power of 1:1 eCommerce. However, continuous optimization of the digital experience for Stitch Fix users begins long before a customer signs up for their first Fix. In this presentation, Meg Watson will demonstrate how Stitch Fix continuously tests and optimizes every stage of the funnel to help more people find clothes they’ll love.

2:10-2:40pm Think Like a (Data) Scientist

Sometimes finding the answer to a problem requires coming at it from an entirely different angle. In this tag-team presentation, Brooks Bell herself will share her philosophy on how to approach testing differently to uncover valuable customer insights. Then, Reid Bryant, Brooks Bell VP of Analytics and Data Science, will explain the importance of data geeks getting out from behind the monitor and working with design to craft messages that encourage consumers to take action.

2:40-3:00pm COFFEE & NETWORKING BREAK

3:00-4:00PM 50 Customer Journeys in 60 Minutes: Dynamic Yield Use Cases

A 20% increase in revenue per user from dynamically changing the hero banner. An 80% boost in conversion rate from triggering a support message for users spending more than 10 seconds on the cart page. These are all real results achieved by Dynamic Yield customers. In this session, CMO Mukund Ramachandran will present top Dynamic Yield use cases from across our global client base for you to take back to your organization!

4:00-4:30pm New Frontiers in Retail Tech: Will Offline and Online Finally Become One?

Despite media obsession with the retail apocalypse, investors are pouring record amounts of cash into technology startups that view brick-and-mortar retailers as a viable client base. In this presentation, senior analyst Zoe Leavitt dives into the ways tech startups are leveraging AI, IoT, virtual reality, and more to integrate offline and online experiences and revive physical retail.

4:30-5:00pm Beyond eCommerce: Building the Future of CPG

Nuts.com started as a single store in Newark but is now building a new-school CPG company. In this address, Nuts.com Chief Vision officer Matt Butlein will talk about how he is structuring his product, team and technology stack to deliver the most engaging experience to the customer online or in the middle of Union Square.

5:00-??? HAPPY HOUR, CUSTOMER RAFFLE AND AFTER-PARTY

There are a limited number of spots available, so make sure to request your invite today.

For those who aren’t able to join, follow us on Twitter at @DynamicYield for live updates.

Hope to see you there!

Highlights from Past Summits