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Mastercard Dynamic Yield

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Segmented experiences of contextualized website notificat...
2020-05-15 · via Mastercard Dynamic Yield

Triggering contextualized bottom bar notifications, tailored for different audiences

Who:

Online lingerie and loungewear brand

Strategy:

To keep users at every stage engaged, the retailer created contextualized bottom bar notifications on both mobile and desktop devices. Message variations included “complete quiz”, and “get free 2-day shipping”. Different notifications were presented to different audience segments based on-site behavior.

Triggering contextualized bottom bar notifications, tailored for different audiences Triggering contextualized bottom bar notifications, tailored for different audiences

Hypothesis:

Using bottom-bar notifications is just one of the many ways to catch a user’s attention. One way to encourage site visitors to engage with these notifications is by prioritizing different messages for different audience segments, ensuring each call-to-action resonates with who it is being served to. For example, encourage cart abandoners or users who have browsed multiple products to complete a purchase by offering “free 2-day shipping” using the bottom bar notification.

What real growth looks like with personalization