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Barracuda Networks Status - Incident History

XDR log processing for o365 and email protection is affected by an outage. Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Incident Response: Degraded Perfomance Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region
Barracuda XDR - Service Disruption
2026-04-28 · via Barracuda Networks Status - Incident History

Resolved

Our Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident

Posted Apr 27, 2026 - 20:53 UTC

Investigating

Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.

Posted Apr 27, 2026 - 20:07 UTC

This incident affected: XDR (XDR Service).