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Barracuda Networks Status - Incident History

Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Incident Response: Degraded Perfomance Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region SecureEdge Maintenance
MSP Services Maintenance in Europe and APAC regions
2026-04-11 · via Barracuda Networks Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted Apr 11, 2026 - 14:21 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Apr 11, 2026 - 13:59 UTC

Scheduled

Specific MSP services will undergo scheduled maintenance on April 11, 14:00 - 15:00 GMT.

During this scheduled maintenance the following services will be unavailable or not fully functional for Europe and APAC regions for up to 15 minutes.

• ECHOplatform portal and APIs
• Intronis Backup
• MSP App

Posted Apr 08, 2026 - 20:48 UTC

This scheduled maintenance affected: ECHOplatform.

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