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UX Collective - Medium

Designing the Human+AI system AI UX debt: A new bottleneck The case for catholic philosophy in ethical interface design What critical thinking means for senior designers (and how to apply it) Most AI tools make users faster. The best AI tools make users better. From faster pencil to AI Experience Architect: a designer’s path The waiting problem in AI products Be like water, The death of the empty state, AI for UX The big M&M’s color investigation you could’ve totally lived without How mobile apps are reshaping screening for cognitive decline Two gears, one compass: designing at velocity while sustaining quality Should we be kind to machines (for our own sake, really)? How to write a DESIGN.md file Claude can actually use Opening your place to the street The undo problem in AI products The one-dimensional pipe between two high-dimensional minds AI made everyone a creator, not a designer Can a typeface be safe? What do you do if your best design work is a small project? Low cortisol solution to big problems The death of the empty state in AI products Be like water: Rethinking the design process with AI How I use AI to partner on design problems Rethinking design with your hands in the AI world The thinking was never just mine Prompt is not interface, UI patterns that won’t survive, how to make Claude follow your design… Discovery is the work AI gives back The left-handed rope Everything I know about AI, I learned from a genie How to make Claude Code follow your design system in Figma The prompt is not an interface Designing data-intensive applications — advice for interaction designers Users own the present. You own the future. The first taste of Joy We built this. Now we own it. Why you need to protect your work more than ever The psychological fine print of AI The trick to designing agentic AI is learning how to think like a manager St. Augustine and AI’s false promise Pinning is not saving. Saving is not favoriting. Favoriting is not flagging. You skipped the first question. Now you’re adding AI. When AI decides and human signs off Collected consciousness, exhausting moment, UX Research with AI Don’t simply bolt on AI. Rethink from the ground up. The basketball playbook for AI builder teams Can AI make your dating life better? Usability, accessibility, and the human-AI paradigm Thoughtful AI Implementation for UXR Leaders A GenAI perplexed by color theory 10 UI patterns that won’t survive the AI shift What is AI really costing the planet? The most dangerous pronoun in design Staff designers aren’t about shipping the best work. That’s the point. The forgotten conversation problem in AI chat A fantastic voyage, the illusion of good taste, the art of subtraction The right touch: mapping AI presence to user intent The rulebook for designing AI experiences Designing with AI without losing your mind How AI may reshape elderly care What improv taught me about why innovation falls out of sync Working in the open How design leaders influence decisions without being in the room How to mitigate the risk of AI implementation in enterprise environments CSS you didn’t know you could style Product design in 2026: the beginning of a fantastic voyage? The chat box isn’t a UI paradigm. It’s what shipped. The art of subtraction in a world of infinite features What we behold, the trust-latency gap, designing haptics AI is ruining the way you talk about your work The deceptive nature of today’s AI conversation design and how to fix it Rethinking the shape of design teams in an AI world Becoming an AI-native designer The misrepresentation of “good taste” as a core design skill Test smart: how to approach AI and stay sane? Are we makers by nature — or consumers by design? Your AI agent can read your codebase. It doesn’t know your product. Folder instructions — Instructions for system-level AI Haptics: how to build a consistent cross-platform solution and align code with Figma I watched the manosphere documentary; here is how design is making things worse. Autopilot, agentic AI, and the dangers of imperfect metaphors Oh, but there’s one more thing We become what we behold AI, UX, and the factory model The trust gap in healthcare AI isn’t about the AI How to turn your competitor’s worst reviews into your strongest design argument The erosion of design authority, burnout problems, invisible customers Most products don’t need tone of voice — they need a point Designing adaptive teams The trust-latency gap: why the future of UX is intentionally slower Rethinking design critique Notes from the people building your future taste.md Social media on trial The old design workshop is dead. Long live design workshops. Careful, liable UX is a thing now Beyond the user: why design needs to widen its circle Designing for the invisible customer The UX ground is shaking, synthetic users, building perspective Data models: the shared language your AI and team are both missing We didn’t mean to build this- engagement at any cost
The web trained AI to deceive. Now designers have to untrain it.
Arin Bhowmic · 2026-04-21 · via UX Collective - Medium
Your team may be shipping manipulative UX, and you may not be aware of it. LLMs trained on the web have absorbed its worst design habits. Or, to be precise, our worst design habits. Not to generalize, but even though they’re considered unethical, many companies use design tricks to deceive users into making choices they would not otherwise make. These are the so-called UX dark patterns. Now, all these malicious techniques have been inherited by LLMs and unconsciously replicated. The same way they repeat clunky sentence structures when you prompt it to write a social media post or blog article, they also keep churning out contact forms and pop-up messages designed to coerce people into actions they never intended to take. The models learned from us. Now we have to learn to keep them in check. Too good at learning how to manipulate Let’s make something clear before we go further: an AI doesn’t have the intention to make you click a button. What you see it generate comes from being trained on a web where manipulation was already baked in. An LLM can’t reason or, at least, not as humans do. It can simulate reasoning because it has been trained on billions of examples that include everyday logic and social conventions, but it doesn’t have beliefs or desires. A 2026 study from UC San Diego, titled Deception at Scale , put numbers to something many designers had only suspected. After analyzing 1,296 LLM-generated ecommerce components, researchers found that 55.8% contained at least one deceptive design pattern, while 30.6% featured two or more. The most unsettling part? Users never asked for any of these dark patterns. The models simply defaulted to them, baking deception into the UI by design. Interface interference was the dominant strategy: using color psychology to steer actions and hiding essential information. In practice, that looks like “Accept” buttons in loud, high-contrast colors next to a “Decline” link that’s barely visible, or membership cancellation flows designed to exhaust you. When prompts emphasized business interests, such as increasing sales, the number of components with deceptive designs increased by 15.8 percentage points. This may imply that if you tell an LLM to “optimize forconversions,” you’re asking it to reach into everything it ever learned about manipulating users and apply it to your product. Flip it around and tell the model to prioritize user interests, and dark patterns only drop by 5.8 percentage points. Pushing toward manipulation is far more effective than pushing away from it. A prompt to rule them all Alluding to the famous line from a well-known novel and film trilogy, the solution to putting an end to LLMs generating dark patterns might be a single prompt. Or, as it normally happens, trying and failing, again and again, until you come up with the one prompt. It’s been around 3.5 years since the public release of ChatGPT, which also marks the first time most of us heard what prompting meant and how important it is for “educating” an AI to give you the right answer. In “Create a Fear of Missing Out,” researchers prompted ChatGPT to generate 20 websites. Every single one contained at least one deceptive design pattern. On average, each site included five, and the model raised no warning at any point. DarkBench reaches the same conclusion. The benchmark tested 14 language models from OpenAI, Anthropic, Meta, Mistral, and Google across 660 prompts covering multiple categories of dark patterns. Across all models, manipulative behaviors appeared in 30% to 61% of interactions. The research is clear. We’re not dealing with occasional mistakes. We’re looking at behavior that shows up consistently across models and scenarios. That changes how we should think about prompting and its role in counteracting deceptive design habits. I used to think of prompting as some kind of magic phrase, but now I treat it as a discipline in its own right. Designers must prompt LLMs to avoid falling back on every conversion trick they’ve learned, which requires spelling things out in the prompt: no pre-selected add-ons, no hidden fees, no urgency cues, no asymmetric button sizing. The more specific, the cleaner the output. Deeper than your checkout flow So far, we’ve been talking about interface-level dark patterns. We’ve seen experiments that prove LLMs are riddled with dark patterns, including pre-checked boxes, manipulative button colors, hidden costs buried in checkout flows, and interminable cancellation pages. However, LLMs also manipulate through conversation. They create new forms of dark patterns that have nothing to do with visual UI design. Researchers define these as manipulative or deceptive behaviors enacted in dialogue, such as exaggerated agreement or subtle privacy intrusions. In The Siren Song of LLMs , researchers explore how we actually perceive and react to deceptive tactics in AI. One of its more uncomfortable findings is that many users didn’t recognize these dark patterns as manipulation. They saw them as normal assistance. Because the AI felt helpful, the deceptive behavior was “normalized”, leaving users unaware they were being nudged at all. Responsibility for these behaviors was attributed in different ways: to companies and developers, to the model itself, or to users. Nobody had a clear answer for whose problem it was, which means it’s everyone’s problem and nobody’s priority. Your team may not even be aware that conversational dark patterns exist, but the AI writing your microcopy, drafting your onboarding flow, or generating your support bot dialogue is nudging people in directions they never asked to go, in a voice that sounds quite reasonable. Source: Licensed stock image Ethical design starts with you LLMs have no self-correcting mechanism. They ship whatever the web taught them was normal, and the web taught them that manipulation converts. The designers, product managers, and CDOs who still believe in ethical, accessible products are the only real line of defense. They need to be responsible for auditing AI-generated output before it ships (focusing on intent), writing prompts that are specific about what you want to achieve (and what you will not do), and treating ethical design as a constraint you engineer around. Remember that LLMs don’t have ethical principles, so don’t assume they do. Arin Bhowmick ( @arinbhowmick ) is Chief Design Officer at SAP, based in San Francisco, California. The above article is personal and does not necessarily represent SAP’s positions, strategies or opinions. The web trained AI to deceive. Now designers have to untrain it. was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.