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PYMNTS.com

Google Accelerates Agentic AI Shift With New Enterprise Platform DeFi Security Suffers New Blow With $3 Million Volo Exploit Uninvited Users Access Anthropic’s Mythos AI Model Block and Uber Expand Partnership Across Several Global Markets OpenAI Pledges $1.5 Billion to PE Enterprise AI Project Podcast: Inside the $9 Billion DeFi Hack That’s Shaking Crypto’s Foundations Synchrony CFO Flags Momentum in Spending and Credit Banks Risk Slowing the Emerging Middle Market Firms Driving Growth Paysafe Expands Digital Wallet Availability Across 18 European Markets Bad Data Can Break Good AI in Payments 50% More Digital Shopping Days Put Parents at the Center of Retail’s Shift 65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut Amazon Recasts Marketplace Fraud as a Broader Trust Problem Capital One’s Q1 Shifts Attention From Spending to Strategy Lawmakers Question JetBlue About Surveillance Pricing Allegations Small Businesses Stop Chasing Amazon on Delivery Speed Google Embeds AI Into Chrome for 3.5 Billion Users Adobe Plans Outcome-Based Pricing for New AI Product Suite UnitedHealth Spends $1.5 Billion on AI and Wants Double Back MiCA Forces Crypto Firms to Get Licensed or Get Out Prediction Market Kalshi Targets Crypto Perpetuals New York Sues Coinbase and Gemini Over Prediction Markets Amazon and Anthropic Deepen Ties With Investment and Hardware Pact Commercial Loans Show US Economy Defies Sluggish Forecasts The Web Is Gaslighting AI Agents and Nobody Can Tell OCC Enters the Interchange Fight and Raises the Stakes Amazon Dismisses New Evidence in California Antitrust Suit AI Finds Its Best Customer on Main Street Coinbase Opens Services Marketplace for Agentic Commerce Feds Start Processing $127 Billion in Tariff Refunds for Importers Zenskar Raises $15 Million For Agentic-Powered Revenue Automation Payments Modernization Is Insurance’s Next Big Margin Engine How Visa Is Rewiring Bank Infrastructure for the AI Era Instant Payments Grow but the Real Barrier Is Human The Old-School Card Product Banks May Need Most 43% of SMBs Would Pay to Make Purchases in Installments The Real AI Edge in Payments Comes From Better Judgment In the Age of Agentic AI, Data Control Is Power Verizon’s Dan Schulman Tells CEOs to Be Open About AI Job Cuts Walmart Eyes Stores as Warehouse Space for Same-Day Delivery QVC Was TikTok Shop Before TikTok Shop Loop Raises $95 Million to Bridge Supply Chain Data Gap Cursor Eyes $50 Billion Valuation as AI Coding Demand Surges Commercial Lending Rescues Regional Banks From Consumer Slowdown Anthropic and White House Aim to Make Peace in Friday Meeting Home Depot Buys SIMPL Automation to Support Same-Day Delivery The Riskiest Words in B2B: This Is How We’ve Always Done It France Urges Euro Stablecoins to Break Dollar Dependency Importers Prep for Monday Opening of Tariff Refund Portal Permitting Hurdles and Labor Shortages Threaten AI Data Center Timelines Token Freezes Force CFOs to Rethink Stablecoin Risk X Money Tests Whether Social Commerce Can Hold Consumer Deposits Anthropic Briefs EU Regulators on Mythos Cybersecurity Concerns Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now Nvidia Says AI Can Finally Make Quantum Computing Work QVC Files Chapter 11 to Slash Debt and Pursue Growth Uber Eats Lets Customers Return Their Retail Purchases Financial Officials Sound Alarm About Anthropic’s Banking Risk 71% of Billion-Dollar Firms Face Agent Identity Threats What If Clearing Had Its Stripe Moment? 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And Up for Grabs 44% of Healthcare Treasurers Lack Cash Flow Visibility as Payment Friction Persists OpenAI Targets Pharma Giants With Purpose-Built AI Model California Claims Amazon Punishes Sellers for Lower Prices on Other Sites CFTC Chairman Says AI Helps Agency Run More Like a Business Global Finance Chiefs Call for Mythos Information Sharing Big Bank Earnings Show Digital Activity Drives Deposits OCC Clears JPMorgan Chase After Trade Surveillance Program Upgrade Accounts Receivable Gets an AI Upgrade BNY’s AI Strategy Signals a New Era of Platform Banking Bank of England Probes AI Threats to UK Financial Stability Rising AI Adoption Is Driving Up Enterprise Costs Google Faces EU Order to Share Search Data With Rivals Delivery Robots Lead Grab’s AI Expansion Circle Chief Says China Could Issue Stablecoin in 3 to 5 Years Amex Acquires Hyper to Boost AI and Expense Management Offerings Anthropic Ready to Offer Mythos to British Banks Issuers Face a New Reality as Credit Goes Real Time How Payments Gaps Are Limiting Deposit Growth at Community Banks AI May Run Payments but Humans Still Own the Risk 90% of Millennials Feel Pressure at the Grocery Store The New Checkout Is Where the Best Offer Wins Payments Alone No Longer Cut It for Small Businesses Apple Pushes Siri Programmers to Adopt AI Coding Tools Amazon Sellers Protest Policy Changes With One-Day Ad Boycott FanDuel and DraftKings Fund $41 Million Lobbying Effort by Super PAC Live Nation Loses Antitrust Case Brought by 33 States Fed Beige Book Finds Tax Refund Relief Running Into Higher Gas Prices Anthropic’s New Design Tool Rivals Adobe and Figma Goldman Sachs Seeks SEC Approval for New Bitcoin ETF What AI-Driven Attack Chains Mean for CFOs and CISOs Healthcare’s AI Boom Moves From Bedside to Back Office Accel Prepares to Pour $5 Billion Into Global AI Breakouts Velera Launches Cloud Platform to Modernize Credit Union Tech SoFi Uses Galileo to Power Real-Time FedNow Transfers Palo Alto Founder Eyes Liberty Bank for AI Banking Experiment Surcharge Surge Hits Consumers as Fee Fatigue Sets In Walmart CFO Says Marketplace Revenue Up 20% Over 2025
Physical Goods Firms Are Learning to Live Without a Clear Forecast
PYMNTS · 2026-05-15 · via PYMNTS.com

The modern economy increasingly runs on two separate operating systems. One is digital, asset-light and geographically fluid. The other is physical, capital-intensive and exposed to every fracture line in the global order.

New findings in the April 2026 edition of The 2026 Certainty Project from PYMNTS Intelligence reveal that as geopolitical instability accelerates, that divide is becoming impossible to ignore.

The report highlighted that while 27% of firms overall report high levels of uncertainty, that figure rises to nearly half of goods firms (47%).

For companies that manufacture, transport, warehouse or sell physical goods, volatility is no longer episodic. It is structural. Tariffs shift with elections and court decisions, shipping lanes close because of regional conflict, while industrial policy rewrites sourcing economics overnight.

Even modest political tensions can reverberate through inventory planning, freight pricing and supplier reliability within days.

The burden of absorbing that instability is falling disproportionately on goods companies.

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The Physical Economy is Becoming the Front Line of Instability

Software firms can often reroute around disruption. Goods companies cannot.

A software platform selling subscriptions internationally may face regulatory pressure or currency fluctuations, but it rarely has inventory trapped at ports or components stranded by export controls. A consumer packaged goods manufacturer, by contrast, operates inside a constant collision between geopolitics and physics.

For goods companies, this creates a uniquely difficult operating reality. They must simultaneously manage inflation risk, transportation volatility, supplier concentration, labor shortages, inventory exposure and policy unpredictability, all while preserving margins in increasingly price-sensitive markets.

The report found that the companies adapting most effectively are not attempting to eliminate uncertainty altogether. Instead, they are redesigning operations around flexibility itself.

In more stable eras, executives were rewarded for decisiveness and long-range certainty. Today, the most effective leaders often display a different set of capabilities: adaptability, probabilistic thinking and comfort operating without complete information.

Read the report: Forecasting Under Pressure: New Data Shows Uncertainty Is Still Running High

Technology is also changing how goods companies respond to instability. Artificial intelligence, once discussed primarily through the lens of consumer applications and productivity tools, is becoming deeply embedded in logistics and operational forecasting.

Forecasting systems can now ingest real-time shipping data, weather patterns, commodity pricing, port congestion metrics and geopolitical developments simultaneously. Machine learning models can identify demand fluctuations earlier and simulate alternative sourcing or routing scenarios before disruptions escalate into crises.

Executives are discovering that forecasting accuracy depends not only on computational sophistication but also on organizational adaptability. Algorithms can detect patterns, but they cannot eliminate structural uncertainty.

That capability matters because uncertainty punishes delayed reactions more severely than imperfect ones.

The End of the Stable Forecast

The broader transformation is philosophical as much as technological. For years, supply chains were viewed primarily as cost centers. Increasingly, they are becoming strategic intelligence systems.

And while traditional procurement models emphasized leverage and cost negotiation, the emerging model prioritizes collaboration, transparency and mutual resilience. Firms are sharing more demand data with suppliers, coordinating inventory strategies more closely and investing in longer-term partnerships that improve stability across the network.

The companies that succeed in this environment will not necessarily be the ones with the lowest costs. They will be the ones capable of adapting fastest while maintaining continuity under pressure.

For goods companies, that may feel less like an opportunity than an obligation. But firms that redesign successfully for resilience could ultimately gain something increasingly rare in the modern economy: the ability to keep moving when everything else stops.

Because the real lesson emerging from today’s forecasting environment is not that prediction has become impossible. It is that certainty has become expensive, fragile and potentially dangerous.