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Google Accelerates Agentic AI Shift With New Enterprise Platform DeFi Security Suffers New Blow With $3 Million Volo Exploit Uninvited Users Access Anthropic’s Mythos AI Model Block and Uber Expand Partnership Across Several Global Markets OpenAI Pledges $1.5 Billion to PE Enterprise AI Project Podcast: Inside the $9 Billion DeFi Hack That’s Shaking Crypto’s Foundations Synchrony CFO Flags Momentum in Spending and Credit Banks Risk Slowing the Emerging Middle Market Firms Driving Growth Paysafe Expands Digital Wallet Availability Across 18 European Markets Bad Data Can Break Good AI in Payments 50% More Digital Shopping Days Put Parents at the Center of Retail’s Shift 65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut Amazon Recasts Marketplace Fraud as a Broader Trust Problem Capital One’s Q1 Shifts Attention From Spending to Strategy Lawmakers Question JetBlue About Surveillance Pricing Allegations Small Businesses Stop Chasing Amazon on Delivery Speed Google Embeds AI Into Chrome for 3.5 Billion Users Adobe Plans Outcome-Based Pricing for New AI Product Suite UnitedHealth Spends $1.5 Billion on AI and Wants Double Back MiCA Forces Crypto Firms to Get Licensed or Get Out Prediction Market Kalshi Targets Crypto Perpetuals New York Sues Coinbase and Gemini Over Prediction Markets Amazon and Anthropic Deepen Ties With Investment and Hardware Pact Commercial Loans Show US Economy Defies Sluggish Forecasts The Web Is Gaslighting AI Agents and Nobody Can Tell OCC Enters the Interchange Fight and Raises the Stakes Amazon Dismisses New Evidence in California Antitrust Suit AI Finds Its Best Customer on Main Street Coinbase Opens Services Marketplace for Agentic Commerce Feds Start Processing $127 Billion in Tariff Refunds for Importers Zenskar Raises $15 Million For Agentic-Powered Revenue Automation Payments Modernization Is Insurance’s Next Big Margin Engine How Visa Is Rewiring Bank Infrastructure for the AI Era Instant Payments Grow but the Real Barrier Is Human The Old-School Card Product Banks May Need Most 43% of SMBs Would Pay to Make Purchases in Installments The Real AI Edge in Payments Comes From Better Judgment In the Age of Agentic AI, Data Control Is Power Verizon’s Dan Schulman Tells CEOs to Be Open About AI Job Cuts Walmart Eyes Stores as Warehouse Space for Same-Day Delivery QVC Was TikTok Shop Before TikTok Shop Loop Raises $95 Million to Bridge Supply Chain Data Gap Cursor Eyes $50 Billion Valuation as AI Coding Demand Surges Commercial Lending Rescues Regional Banks From Consumer Slowdown Anthropic and White House Aim to Make Peace in Friday Meeting Home Depot Buys SIMPL Automation to Support Same-Day Delivery The Riskiest Words in B2B: This Is How We’ve Always Done It France Urges Euro Stablecoins to Break Dollar Dependency Importers Prep for Monday Opening of Tariff Refund Portal Permitting Hurdles and Labor Shortages Threaten AI Data Center Timelines Token Freezes Force CFOs to Rethink Stablecoin Risk X Money Tests Whether Social Commerce Can Hold Consumer Deposits Anthropic Briefs EU Regulators on Mythos Cybersecurity Concerns Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now Nvidia Says AI Can Finally Make Quantum Computing Work QVC Files Chapter 11 to Slash Debt and Pursue Growth Uber Eats Lets Customers Return Their Retail Purchases Financial Officials Sound Alarm About Anthropic’s Banking Risk 71% of Billion-Dollar Firms Face Agent Identity Threats What If Clearing Had Its Stripe Moment? 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CFPB Workers Returning to Office Following White House Closure
PYMNTS · 2026-05-13 · via PYMNTS.com

 | 

Consumer Financial Protection Bureau

Staffers at the Consumer Financial Protection Bureau (CFPB) are reportedly heading back to the office.

The move comes more than a year after the White House shuttered the financial regulator’s headquarters in Washington, Reuters reported Tuesday (May 12), citing sources with knowledge of the matter.

The return-to-office plan for the CFPB hasn’t yet been announced to staff and timing remains uncertain, the sources added.

The bureau’s headquarters are now partially occupied by the Office of Management and Budget, whose director, Russell Vought, also heads the CFPB, sources told Reuters. It is not clear whether staff would be recalled to CFPB headquarters and whether the order would apply to CFPB staff based outside D.C., three of the sources said.

PYMNTS has contacted the CFPB for comment but has not yet gotten a reply.

The Trump administration in February canceled the CFPB headquarters’ lease and turned the property over to the General Services Administration.

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According to the report, administration officials say they have scaled back plans to cut the bureau’s staff after calling for the CFPB’s elimination. That effort was blocked by a court order.

However, Reuters adds, many CFPB staffers have left the agency, with its work cut back and its future unclear. Staffing levels are down around 30% since Trump returned to office last year, the report said, citing court filings.

As the report notes, President Donald Trump and other administration officials have characterized the CFPB as politicized and a burden on private enterprise. The agency’s defenders say efforts to shutter the CFPB will hurt consumers.

Meanwhile, the agency’s work continues. Last month, PYMNTS reported on the CFPB’s 2025 Consumer Response Annual Report.

It showed that of the more than 6.6 million complaints filed last year, 88% of them were related to credit or consumer reporting, with the number of complaints doubling each year since 2023.

The increase in complaints, that report added, coincides with a consumer base that’s becoming more attentive. Research by PYMNTS Intelligence has found that credit scores are a “central financial objective” among consumers. The data shows that improving credit scores is the most common reason consumers look for new credit products, whether that means cards, mortgages and installment options.

“Yet the same data reveals a disconnect between perception and reality. Forty-two percent of consumers believe they would be denied for a new credit card, a figure nearly three times higher than actual denial rates among those without cards,” PYMNTS wrote.

“Consumers self-select out of credit opportunities, and when they do engage, they scrutinize outcomes more closely, particularly when scores do not align with their expectations.”