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PYMNTS.com

Treasury Calls for Programmable Financial Enforcement Across Crypto DeepSeek Seeks $20 Billion Valuation as Tech Giants Weigh Investment Google Accelerates Agentic AI Shift With New Enterprise Platform OpenAI Begins Briefing Governments on Cybersecurity Capabilities DeFi Security Suffers New Blow With $3 Million Volo Exploit Uninvited Users Access Anthropic’s Mythos AI Model Block and Uber Expand Partnership Across Several Global Markets OpenAI Pledges $1.5 Billion to PE Enterprise AI Project Podcast: Inside the $9 Billion DeFi Hack That’s Shaking Crypto’s Foundations Synchrony CFO Flags Momentum in Spending and Credit Banks Risk Slowing the Emerging Middle Market Firms Driving Growth Paysafe Expands Digital Wallet Availability Across 18 European Markets Bad Data Can Break Good AI in Payments 50% More Digital Shopping Days Put Parents at the Center of Retail’s Shift 65% Call Insurance Essential. Why Most Spending Isn’t So Clear-Cut Amazon Recasts Marketplace Fraud as a Broader Trust Problem Capital One’s Q1 Shifts Attention From Spending to Strategy Lawmakers Question JetBlue About Surveillance Pricing Allegations Small Businesses Stop Chasing Amazon on Delivery Speed Google Embeds AI Into Chrome for 3.5 Billion Users Adobe Plans Outcome-Based Pricing for New AI Product Suite UnitedHealth Spends $1.5 Billion on AI and Wants Double Back MiCA Forces Crypto Firms to Get Licensed or Get Out Prediction Market Kalshi Targets Crypto Perpetuals New York Sues Coinbase and Gemini Over Prediction Markets Amazon and Anthropic Deepen Ties With Investment and Hardware Pact Agentic B2B Is Here. Are Your Contracts and Invoices Ready? Apple Hardware Leader John Ternus to Succeed CEO Tim Cook The Web Is Gaslighting AI Agents and Nobody Can Tell OCC Enters the Interchange Fight and Raises the Stakes Amazon Dismisses New Evidence in California Antitrust Suit AI Finds Its Best Customer on Main Street Coinbase Opens Services Marketplace for Agentic Commerce Feds Start Processing $127 Billion in Tariff Refunds for Importers Payments Modernization Is Insurance’s Next Big Margin Engine How Visa Is Rewiring Bank Infrastructure for the AI Era Instant Payments Grow but the Real Barrier Is Human The Old-School Card Product Banks May Need Most 43% of SMBs Would Pay to Make Purchases in Installments The Real AI Edge in Payments Comes From Better Judgment In the Age of Agentic AI, Data Control Is Power Verizon’s Dan Schulman Tells CEOs to Be Open About AI Job Cuts Walmart Eyes Stores as Warehouse Space for Same-Day Delivery France’s CB Payments Network Aims to Take on Visa/Mastercard in EU QVC Was TikTok Shop Before TikTok Shop Loop Raises $95 Million to Bridge Supply Chain Data Gap Cursor Eyes $50 Billion Valuation as AI Coding Demand Surges Commercial Lending Rescues Regional Banks From Consumer Slowdown Anthropic and White House Aim to Make Peace in Friday Meeting Home Depot Buys SIMPL Automation to Support Same-Day Delivery The Riskiest Words in B2B: This Is How We’ve Always Done It France Urges Euro Stablecoins to Break Dollar Dependency Importers Prep for Monday Opening of Tariff Refund Portal Permitting Hurdles and Labor Shortages Threaten AI Data Center Timelines Token Freezes Force CFOs to Rethink Stablecoin Risk X Money Tests Whether Social Commerce Can Hold Consumer Deposits Anthropic Briefs EU Regulators on Mythos Cybersecurity Concerns Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now Nvidia Says AI Can Finally Make Quantum Computing Work QVC Files Chapter 11 to Slash Debt and Pursue Growth Uber Eats Lets Customers Return Their Retail Purchases Financial Officials Sound Alarm About Anthropic’s Banking Risk 71% of Billion-Dollar Firms Face Agent Identity Threats OpenAI Targets Pharma Giants With Purpose-Built AI Model California Claims Amazon Punishes Sellers for Lower Prices on Other Sites CFTC Chairman Says AI Helps Agency Run More Like a Business Global Finance Chiefs Call for Mythos Information Sharing Big Bank Earnings Show Digital Activity Drives Deposits OCC Clears JPMorgan Chase After Trade Surveillance Program Upgrade Accounts Receivable Gets an AI Upgrade BNY’s AI Strategy Signals a New Era of Platform Banking Bank of England Probes AI Threats to UK Financial Stability Rising AI Adoption Is Driving Up Enterprise Costs Google Faces EU Order to Share Search Data With Rivals Delivery Robots Lead Grab’s AI Expansion Circle Chief Says China Could Issue Stablecoin in 3 to 5 Years Amex Acquires Hyper to Boost AI and Expense Management Offerings Anthropic Ready to Offer Mythos to British Banks Issuers Face a New Reality as Credit Goes Real Time How Payments Gaps Are Limiting Deposit Growth at Community Banks AI May Run Payments but Humans Still Own the Risk 90% of Millennials Feel Pressure at the Grocery Store The New Checkout Is Where the Best Offer Wins Apple Pushes Siri Programmers to Adopt AI Coding Tools Amazon Sellers Protest Policy Changes With One-Day Ad Boycott FanDuel and DraftKings Fund $41 Million Lobbying Effort by Super PAC Live Nation Loses Antitrust Case Brought by 33 States Fed Beige Book Finds Tax Refund Relief Running Into Higher Gas Prices Anthropic’s New Design Tool Rivals Adobe and Figma Goldman Sachs Seeks SEC Approval for New Bitcoin ETF What AI-Driven Attack Chains Mean for CFOs and CISOs Healthcare’s AI Boom Moves From Bedside to Back Office Accel Prepares to Pour $5 Billion Into Global AI Breakouts Nearly 4 in 10 Financially Stressed Shoppers Choose Walmart Over Amazon Synchrony Bets on Teachers to Fix Financial Literacy Mastercard’s Mark Barnett Says the Real Currency for SMBs Is Payment Timing SoFi Uses Galileo to Power Real-Time FedNow Transfers Palo Alto Founder Eyes Liberty Bank for AI Banking Experiment Surcharge Surge Hits Consumers as Fee Fatigue Sets In Walmart CFO Says Marketplace Revenue Up 20% Over 2025
Everything Is AI Now. And It’s Reshaping Banking Core Cloud Contracts
PYMNTS · 2026-04-29 · via PYMNTS.com

Financial services are facing a technological reckoning. Cloud contracts are at the center of it.

Ever since cloud migration first started to displace on-premises solutions for core banking architectures, banks have approached modernization initiatives as primarily a story of cost optimization, scalability and resilience. Contracts were negotiated around storage tiers, uptime guarantees, and predictable compute usage. Those agreements reflected a world where workloads were largely transactional and covered payments processing, customer databases, risk models running on scheduled cycles.

That world no longer exists, and the agreements underpinning financial infrastructure may already be outdated.

The reason, of course, is artificial intelligence. As the Monday (April 27) earnings call from Customers Bank showed, with the lender’s CEO using an AI avatar to host the first part of investor call, AI isn’t going anywhere except closer to the core of banking. That trendline was emphasized separately by the news that the Dutch Central Bank was breaking with Amazon Web Services (AWS) for a homegrown IT provider in large part due to data sovereignty and AI concerns.

Running AI inference and scaling privacy-critical data pipelines can require far more compute, and far tighter integration, than traditional workloads. Against this backdrop, control over data and AI capabilities can matter as much as price for how core banking infrastructure is bought, governed and scaled.

See also: Earnings Show Banks Turning Transaction Banking Into a Platform Business 

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AI Is Reshaping the Economics of Compute and Control

AI is not just another application layer. It is becoming the organizing principle for how data is processed, analyzed and monetized. That shift is forcing banks to reconsider where their data lives, how it moves, and who ultimately controls the intelligence derived from it.

Legacy cloud agreements weren’t necessarily designed for AI training workloads, stricter regulatory scrutiny, or growing geopolitical pressure around data sovereignty. Institutions that once viewed cloud providers as utilities are discovering that their agreements may constrain how, and how fast, they can deploy AI.

Legacy cloud agreements often assumed a more siloed architecture. They did not anticipate the need for continuous data flows across multiple systems and providers. As a result, banks are encountering friction as they try to build AI-driven platforms on top of these foundations.

“Legacy core is an impediment to innovation,” PYMNTS CEO Karen Webster noted during a recent conversation with Kathleen Pierce-Gilmore, senior vice president and global head of issuing solutions at Visa, as part of the “The Edit” series.

“If you don’t have well understood, well-managed, well-governed data, it’s going to be really hard to use AI,” Pierce-Gilmore said. “I would put my whole life savings on the modernization of infrastructure.”

Citigroup, for example, has reportedly increased its global AI market forecast amid rising enterprise adoption. The banking giant now expects the worldwide AI market to exceed $4.2 trillion by 2030, with nearly half of that total — $1.9 trillion — related to enterprise AI.

See also: CFOs Are Flying Blind on Counterparty Risk as Cross-Border Uncertainty Spikes 

Future of Core Banking Infrastructure

The battleground is shifting from infrastructure provisioning to ecosystem orchestration. Banks are seeking partners who can support this shift, but they are also recognizing the need to retain greater control over how their systems are connected.

In legacy cloud contracts, banks often ceded a degree of control in exchange for convenience and scalability. Data was stored and processed within provider ecosystems, with integration managed through proprietary tools. For traditional applications, this trade-off was acceptable. For AI, it is problematic.

Data sovereignty is emerging as a particularly critical issue. Geopolitical tensions and evolving regulatory frameworks are pushing banks to ensure that sensitive data remains within specific jurisdictions. This requirement can conflict with the global architectures of major cloud providers, which often distribute data across regions for efficiency and resilience.

Data in the “Global Payments Tracker Series” report by PYMNTS Intelligence, “Moving Money Forward: The Power of Payment Hubs,” showed that 60% of banks have implemented payment hubs or are in the process of doing so.

There is also a growing focus on exit strategies. As the importance of AI increases, so does the risk of being locked into a single provider’s ecosystem. Banks are seeking terms that allow them to move workloads, access their data, and adapt to changing technology.

For banks, the challenge is to align their infrastructure with their AI ambitions. This may require not only technical innovation but also a rethinking of the agreements that underpin their systems.