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Why Most Spending Isn’t So Clear-Cut Amazon Recasts Marketplace Fraud as a Broader Trust Problem Capital One’s Q1 Shifts Attention From Spending to Strategy Lawmakers Question JetBlue About Surveillance Pricing Allegations Small Businesses Stop Chasing Amazon on Delivery Speed Google Embeds AI Into Chrome for 3.5 Billion Users Adobe Plans Outcome-Based Pricing for New AI Product Suite UnitedHealth Spends $1.5 Billion on AI and Wants Double Back MiCA Forces Crypto Firms to Get Licensed or Get Out Prediction Market Kalshi Targets Crypto Perpetuals New York Sues Coinbase and Gemini Over Prediction Markets Amazon and Anthropic Deepen Ties With Investment and Hardware Pact Agentic B2B Is Here. Are Your Contracts and Invoices Ready? Apple Hardware Leader John Ternus to Succeed CEO Tim Cook The Web Is Gaslighting AI Agents and Nobody Can Tell OCC Enters the Interchange Fight and Raises the Stakes Amazon Dismisses New Evidence in California Antitrust Suit AI Finds Its Best Customer on Main Street Coinbase Opens Services Marketplace for Agentic Commerce Feds Start Processing $127 Billion in Tariff Refunds for Importers Payments Modernization Is Insurance’s Next Big Margin Engine How Visa Is Rewiring Bank Infrastructure for the AI Era Instant Payments Grow but the Real Barrier Is Human The Old-School Card Product Banks May Need Most 43% of SMBs Would Pay to Make Purchases in Installments The Real AI Edge in Payments Comes From Better Judgment In the Age of Agentic AI, Data Control Is Power Verizon’s Dan Schulman Tells CEOs to Be Open About AI Job Cuts Walmart Eyes Stores as Warehouse Space for Same-Day Delivery France’s CB Payments Network Aims to Take on Visa/Mastercard in EU QVC Was TikTok Shop Before TikTok Shop Loop Raises $95 Million to Bridge Supply Chain Data Gap Cursor Eyes $50 Billion Valuation as AI Coding Demand Surges Commercial Lending Rescues Regional Banks From Consumer Slowdown Anthropic and White House Aim to Make Peace in Friday Meeting Home Depot Buys SIMPL Automation to Support Same-Day Delivery The Riskiest Words in B2B: This Is How We’ve Always Done It France Urges Euro Stablecoins to Break Dollar Dependency Importers Prep for Monday Opening of Tariff Refund Portal Permitting Hurdles and Labor Shortages Threaten AI Data Center Timelines Token Freezes Force CFOs to Rethink Stablecoin Risk X Money Tests Whether Social Commerce Can Hold Consumer Deposits Anthropic Briefs EU Regulators on Mythos Cybersecurity Concerns Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now Nvidia Says AI Can Finally Make Quantum Computing Work QVC Files Chapter 11 to Slash Debt and Pursue Growth Uber Eats Lets Customers Return Their Retail Purchases Financial Officials Sound Alarm About Anthropic’s Banking Risk 71% of Billion-Dollar Firms Face Agent Identity Threats OpenAI Targets Pharma Giants With Purpose-Built AI Model California Claims Amazon Punishes Sellers for Lower Prices on Other Sites CFTC Chairman Says AI Helps Agency Run More Like a Business Global Finance Chiefs Call for Mythos Information Sharing Big Bank Earnings Show Digital Activity Drives Deposits OCC Clears JPMorgan Chase After Trade Surveillance Program Upgrade Accounts Receivable Gets an AI Upgrade BNY’s AI Strategy Signals a New Era of Platform Banking Bank of England Probes AI Threats to UK Financial Stability Rising AI Adoption Is Driving Up Enterprise Costs Google Faces EU Order to Share Search Data With Rivals Delivery Robots Lead Grab’s AI Expansion Circle Chief Says China Could Issue Stablecoin in 3 to 5 Years Amex Acquires Hyper to Boost AI and Expense Management Offerings Anthropic Ready to Offer Mythos to British Banks Issuers Face a New Reality as Credit Goes Real Time How Payments Gaps Are Limiting Deposit Growth at Community Banks AI May Run Payments but Humans Still Own the Risk 90% of Millennials Feel Pressure at the Grocery Store The New Checkout Is Where the Best Offer Wins Apple Pushes Siri Programmers to Adopt AI Coding Tools Amazon Sellers Protest Policy Changes With One-Day Ad Boycott FanDuel and DraftKings Fund $41 Million Lobbying Effort by Super PAC Live Nation Loses Antitrust Case Brought by 33 States Fed Beige Book Finds Tax Refund Relief Running Into Higher Gas Prices Anthropic’s New Design Tool Rivals Adobe and Figma Goldman Sachs Seeks SEC Approval for New Bitcoin ETF What AI-Driven Attack Chains Mean for CFOs and CISOs Healthcare’s AI Boom Moves From Bedside to Back Office Accel Prepares to Pour $5 Billion Into Global AI Breakouts Nearly 4 in 10 Financially Stressed Shoppers Choose Walmart Over Amazon Synchrony Bets on Teachers to Fix Financial Literacy Mastercard’s Mark Barnett Says the Real Currency for SMBs Is Payment Timing SoFi Uses Galileo to Power Real-Time FedNow Transfers Palo Alto Founder Eyes Liberty Bank for AI Banking Experiment Surcharge Surge Hits Consumers as Fee Fatigue Sets In Walmart CFO Says Marketplace Revenue Up 20% Over 2025
Affirm: Agentic Credit Rewrites the Rules of Consumer Lending
PYMNTS · 2026-04-27 · via PYMNTS.com

For 60 years, the revolving credit line has been the default way Americans borrow. It wasn’t designed to be the best answer. It won because it was the only practical one. Underwriting was hard, data was thin, and lenders had to make one decision about a consumer and live with it for years. The revolving line was the workaround.

That workaround came with a specific business model. Revolving credit makes its money on the back end, through fees, interest and balances that linger. The total price is invisible at the moment of purchase, and the consumers who pay it most are often the ones who can least afford to.

Agentic credit changes the math. With real-time data, AI-driven decisioning and a phone in every consumer’s hand, lenders can now underwrite the transaction itself, at the point that a decision is being made, not a person in the abstract, but this purchase, at this price, today, against this person’s actual cash flow.

That shift is the spine of Karen Webster’s latest Monday Conversation with Libor Michalek, president of Affirm. For Affirm, it isn’t a pivot. It is the latest chapter of a mission the company has been writing since day one, to deliver honest financial products that improve lives.

“Having real-time data, real-time monitoring, where everyone has a computer in their hand, eCommerce, all of these things coming together,” Michalek told Webster, “have created the ecosystem where we are able to price credit in real time. Then we can offer it to consumers in a way that they actually understand as a part of the sticker price when they’re making a purchase.”

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Repricing Risk, One Decision at a Time

Transaction-level underwriting is the mechanism. Repricing risk is the result.

When a lender evaluates a single purchase in context, looking at what the consumer is buying, what they already owe and what their cash flow looks like this month, risk stops being a static number attached to a person. It becomes a specific calculation tied to a specific decision. Purchases that would have been declined under a one-size-fits-all model can get approved. Others get repriced to reflect what the consumer can actually carry. And the consumer sees the math before they buy.

“We’re taking into account, based on the decisions that they are making, what that translates to on a per month obligation, and how does that relate to their cash flow, their existing debt,” Michalek said, “to be able to have a very specific answer to the transaction that’s in front of them at the moment.”

The practical effect is wider access on the front end and tighter discipline on the back end. Consumers who are invisible to a traditional FICO-anchored underwriter become visible to one that can read cash flow. Consumers who would be over-extended get told no, on the spot, before the damage is done. Michalek argues that both outcomes are better than what the old model could offer.

Why Installments Are Eating Revolving Credit’s Lunch

Banks and card issuers have noticed. Most of them now offer installment options bolted onto existing credit lines. Michalek argues those are the wrong shape for what consumers actually want.

“When they’re offering it on their traditional existing lines,” he said of the banks, “it’s an after-the-fact, almost a cleanup of something that the consumer did.”

Webster put it more plainly. “It is a very clunky solution post-purchase. You have to go searching for it… and it’s not intuitive.”

Pay-over-time products that appear at the moment of purchase don’t have that problem. Adoption now spans the full credit spectrum, from non-prime borrowers who need access to super-prime borrowers who could reach for a card and choose not to.

“It’s a recognition from the consumer that closed-ended, simple interest, no gotchas, what-you-see-is-what-you-get pricing is a better way to access credit than revolving credit,” Michalek said.

Predictability, in other words, is the product. Defined payments and known costs give consumers something a revolving balance never quite delivers, which is certainty about what they just signed up for.

A Different Business Model Comes Into View

Here is where the model breaks cleanly from the old one.

Revolving credit earns when balances stick around. Installment credit doesn’t. Once the loan is paid, the relationship resets, and the consumer keeps the dollars they would have spent on interest and fees.

“In the form of closed-ended credit, you’re ultimately giving that back to the consumer,” Michalek said. “There is more purchasing power for the consumer, there are more dollars in the bank for the customer to spend elsewhere.”

That changes who pays for credit and how. Merchants carry more of the cost, because better financing converts more sales and lifts average order value. Consumers see a transparent price and decide whether the purchase is worth it. And the lender has to be right about each transaction in front of it, not just right on average across a portfolio of revolving balances.

It is, in every sense, a higher bar. Agentic credit is what makes clearing it possible at scale.

Credit Disappears Into the Places People Already Shop

Distribution is moving in the same direction as underwriting. Credit is no longer a standalone product consumers go searching for. It is a feature embedded inside the commerce and payments environments where the decision to spend is already being made.

“We are focused on being a better provider of credit and being a better provider of payments to as wide of a range of consumers as possible across as many surfaces as possible,” Michalek said.

Online is where this has happened first and fastest. Offline is the open frontier, still under-penetrated, still mostly running on plastic. That gap is the headroom.

The Honest Finance Throughline

Transparency is what ties the pieces together. It also ties them back to Affirm’s founding pitch. When the full cost of a purchase shows up before the purchase, consumers make different decisions. Sometimes the decision is not to buy.

“We have millions of users every year who we show them what it’s going to cost them all in who decide not to make the purchase,” Michalek said.

That’s not a bug for Affirm. It’s the proof point. A credit business that earns money when a consumer walks away from a bad purchase is, structurally, on the consumer’s side.

Agentic credit makes that posture more powerful, not less. Underwriting at the transaction level, repricing risk in real time and surfacing the full cost upfront are not separate features. They’re a single business model organized around the idea that the most useful time to talk to a consumer about money is the moment they are about to spend it.

“The most impactful moment in time when you can communicate and interact with a customer about their finances is when they’re trying to make a purchase,” Michalek told Webster.

For Affirm, that’s been the thesis from the beginning. Agentic credit is what allows it to scale into the next era of consumer lending. And from their standpoint, to do it the honest finance way.