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HBR.org

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What Operating Rooms Can Teach Leaders About Team Design
Antonio García Romero, Marco Caserta · 2026-05-14 · via HBR.org

JazzIRT/Getty Images

A study of surgeries at a hospital in Madrid and a subsequent pilot program there offers lessons for any organization that relies on fluid, high-pressure teams. Hospitals have invested heavily in

As companies in all industries adopt new technologies to assist teams, they should keep in mind that the experiences of the team’s members working with each other in the past still matter a lot. A study of surgeries at a mid-sized hospital in Madrid, Spain, reinforced that point and generated other insights into how best to staff teams.