Meet Felicity Miners-Jones, our fearless project manager, and hear what her top accessibility tips are and what she wished she'd known when she started out in accessibility.

Felicity came to project management after training as an actor and setting up her own theatre company to write and produce shows across London and the South East. She also worked as a freelance producer for other production companies and theatres and was impressively nominated for a Sunday Times, National Theatre Ian Charleson award for classical stage actors under 30 in 2016.

Felicity's theatrical roots are not that far from what we do at TetraLogical. After an industry change into tech, and a Project Management in Tech certification from Google, she brings her creativity to our video production work (watch this space for future voiceovers), interactive training, and social media channels. She still does a lot of communications training for the NHS and the military, including one to one coaching, seminar facilitation, and specialist mental health training.

Prior to her theatre work, Felicity worked in a hospice where she cared for patients in their homes assisting with personal care, practical needs, and emotional support for them and their families. Today she volunteers each week distributing surplus food from local businesses to those in need, which also helps reduce food waste and with a charity aimed at helping people with disabilities find permanent work.

Felicity splits her time between Cornwall and Surrey in an attempt to fully embrace remote working. She enjoys a "relaxing" lunch nipping out for a run and will absent mindedly drop into conversation that she is "doing a half marathon at the weekend" and "squeezing in an ultra-marathon" at the end of the year, much to the stunned silence of the rest of the team. So much so, Zoom looks frozen. She's a piano player, and a big reader (traditional library user at that!) and cooks in her spare time.

What's the one thing you wish you'd known when you started learning about accessibility?

That absolutely anyone can make improvements towards being more inclusive. You don’t need specific training or to be a subject matter expert. There are simple, easy changes anyone can make in the way you use the web, post on social media, create content and so much more that are more accessible and user-friendly for everyone.

What's your top accessibility tip?

Start somewhere and make a small change. It could be as simple as adding alt text to your images or making sure your written content is clear and concise. Small changes will snowball over time and any improvement is better than nothing.

There’s a thriving community of people online who are keen to share their knowledge and help others working towards the same goal, so asking questions and getting involved is always encouraged.

What's your top accessibility resource?

I’ve learnt a huge amount from reading blogs and then following up with the conversations they generate online. Two that have made a big impact on me are Adrian Roselli's Blog and Gareth Ford Williams' articles on Medium, along with TetraLogical’s blog of course! I found all the standards and compliance records a bit overwhelming when I first started learning about accessibility, so for me seeing articles discussing real-world examples and how they affect living people was far more digestible.

Find out more about TetraLogical, our team, and our impact.