We study age of information (AoI) in a single-source dual-server status update system for the generate at will (GAW) scenario, consisting of an information source, dual servers, and a monitor. For this system, the method of stochastic hybrid systems (SHS) was used to obtain the mean AoI for the work-conserving ZW (zero wait) policy with out-of-order packet discarding at the monitor. In this paper, we propose a non-work-conserving F/P (freeze/preempt) policy for which the sampling and transmission process is frozen for an Erlang distributed amount of time upon each transmission, and out-of-order packets are preempted immediately at the source, rather than being discarded at the monitor upon reception. We use the absorbing Markov chain (AMC) method to obtain the exact distributions of AoI and also the peak AoI (PAoI) processes, for both ZW and F/P policies. Numerical results are presented for the validation of the proposed analytical model and a comparative evaluation of ZW and F/P policies.