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From Top-1 to Top-K: A Reproducibility Study and Benchmarking of Counterfactual Explanations for Recommender Systems Impact of large language models on peer review opinions from a fine-grained perspective: Evidence from top conference proceedings in AI Diagnosable ColBERT: Debugging Late-Interaction Retrieval Models Using a Learned Latent Space as Reference Enhancing Unsupervised Keyword Extraction in Academic Papers through Integrating Highlights with Abstract CAST: Modeling Semantic-Level Transitions for Complementary-Aware Sequential Recommendation IndiaFinBench: An Evaluation Benchmark for Large Language Model Performance on Indian Financial Regulatory Text Think Before Writing: Feature-Level Multi-Objective Optimization for Generative Citation Visibility RARE: Redundancy-Aware Retrieval Evaluation Framework for High-Similarity Corpora Personalized Benchmarking: Evaluating LLMs by Individual Preferences Modular Representation Compression: Adapting LLMs for Efficient and Effective Recommendations JFinTEB: Japanese Financial Text Embedding Benchmark UsefulBench: Towards Decision-Useful Information as a Target for Information Retrieval SIMMER: Cross-Modal Food Image--Recipe Retrieval via MLLM-Based Embedding Rethinking the Necessity of Adaptive Retrieval-Augmented Generation through the Lens of Adaptive Listwise Ranking BioHiCL: Hierarchical Multi-Label Contrastive Learning for Biomedical Retrieval with MeSH Labels Learning Behaviorally Grounded Item Embeddings via Personalized Temporal Contexts Collaborative Filtering Through Weighted Similarities of User and Item Embeddings IG-Search: Step-Level Information Gain Rewards for Search-Augmented Reasoning Metric-agnostic Learning-to-Rank via Boosting and Rank Approximation GenRec: A Preference-Oriented Generative Framework for Large-Scale Recommendation Uncertainty-aware Generative Learning Path Recommendation with Cognition-Adaptive Diffusion CPGRec+: A Balance-oriented Framework for Personalized Video Game Recommendations Don't Retrieve, Navigate: Distilling Enterprise Knowledge into Navigable Agent Skills for QA and RAG NewsTorch: A PyTorch-based Toolkit for Learner-oriented News Recommendation Controlling Authority Retrieval: A Missing Retrieval Objective for Authority-Governed Knowledge APEX-MEM: Agentic Semi-Structured Memory with Temporal Reasoning for Long-Term Conversational AI ID and Graph View Contrastive Learning with Multi-View Attention Fusion for Sequential Recommendation Large Language Models to Enhance Business Process Modeling: Past, Present, and Future Trends Dual-Enhancement Product Bundling: Bridging Interactive Graph and Large Language Model Evaluation of Agents under Simulated AI Marketplace Dynamics
Enhancing Question Answering for Enterprise Knowledge Bas...
Feihu Jiang, Chuan Qin, Kaichun Yao, Chuyu Fang, Fuzhen Zhuang, · 2024-04-10 · via cs.IR updates on arXiv.org

Efficient knowledge management plays a pivotal role in augmenting both the operational efficiency and the innovative capacity of businesses and organizations. By indexing knowledge through vectorization, a variety of knowledge retrieval methods have emerged, significantly enhancing the efficacy of knowledge management systems. Recently, the rapid advancements in generative natural language processing technologies paved the way for generating precise and coherent answers after retrieving relevant documents tailored to user queries. However, for enterprise knowledge bases, assembling extensive training data from scratch for knowledge retrieval and generation is a formidable challenge due to the privacy and security policies of private data, frequently entailing substantial costs. To address the challenge above, in this paper, we propose EKRG, a novel Retrieval-Generation framework based on large language models (LLMs), expertly designed to enable question-answering for Enterprise Knowledge bases with limited annotation costs. Specifically, for the retrieval process, we first introduce an instruction-tuning method using an LLM to generate sufficient document-question pairs for training a knowledge retriever. This method, through carefully designed instructions, efficiently generates diverse questions for enterprise knowledge bases, encompassing both fact-oriented and solution-oriented knowledge. Additionally, we develop a relevance-aware teacher-student learning strategy to further enhance the efficiency of the training process. For the generation process, we propose a novel chain of thought (CoT) based fine-tuning method to empower the LLM-based generator to adeptly respond to user questions using retrieved documents. Finally, extensive experiments on real-world datasets have demonstrated the effectiveness of our proposed framework.