A Digital Twin (DT) replicates objects, processes, or systems for real-time monitoring, simulation, and predictive maintenance. Recent advancements like Large Language Models (LLMs) have revolutionized traditional AI systems and offer immense potential when combined with DT in industrial applications such as railway defect inspection. Traditionally, this inspection requires extensive defect samples to identify patterns, but limited samples can lead to overfitting and poor performance on unseen defects. Integrating pre-trained LLMs into DT addresses this challenge by reducing the need for vast sample data. We introduce DefectTwin, which employs a multimodal and multi-model (M^2) LLM-based AI pipeline to analyze both seen and unseen visual defects in railways. This application enables a railway agent to perform expert-level defect analysis using consumer electronics (e.g., tablets). A multimodal processor ensures responses are in a consumable format, while an instant user feedback mechanism (instaUF) enhances Quality-of-Experience (QoE). The proposed M^2 LLM outperforms existing models, achieving high precision (0.76-0.93) across multimodal inputs including text, images, and videos of pre-trained defects, and demonstrates superior zero-shot generalizability for unseen defects. We also evaluate the latency, token count, and usefulness of responses generated by DefectTwin on consumer devices. To our knowledge, DefectTwin is the first LLM-integrated DT designed for railway defect inspection.