





















Virtual avatars offer new opportunities to reshape communication experiences beyond traditional live video. However, it remains unclear how avatar representations influence communication anxiety for English as a Second Language (ESL) speakers, and why such effects emerge. To take a first step to address this, we conducted a controlled laboratory study in which Mandarin-speaking ESL participants engaged in one-on-one conversations under three representation conditions: live video, stylized avatars, and realistic avatars. We assessed anxiety using both self-reported measures and physiological signals (EDA, ECG, PPG). Our results show that avatar style plays a critical role in shaping communication anxiety. While live video remained a strong baseline with low subjective anxiety, stylized avatars achieved comparable-and in some cases lower-physiological anxiety levels, whereas realistic avatars elicited higher anxiety. Beyond these effects, our findings reveal three underlying mechanisms that explain how avatar representations shape ESL communication anxiety: (1) facial expressiveness; (2) perceived feedback and fear of negative evaluation; and (3) contextual appropriateness. This work provides actionable design implications for developing avatar-mediated communication systems that support emotionally sustainable cross-linguistic interaction.
此内容由惯性聚合(RSS阅读器)自动聚合整理,仅供阅读参考。 原文来自 — 版权归原作者所有。