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cs.HC updates on arXiv.org

A Framework for Measuring Appropriate Reliance on Set-Valued AI Advice DeliChess: A Multi-party Dialogue Dataset for Deliberation in Chess Puzzle Solving From Explanation to Diagnosis: Next Generation Interactive Video Coach with Misstep Awareness SocialCoach: Personalized Social Skill Learning with RL-based Agentic Tutoring and Practice Formalizing all indexed mathematics as a benchmark for general reasoning, with the example of implementing dilatations of categories Face versus Body Tracking for Human-Robot Interaction: An Egocentric Dataset From Prompt to Service: An SLM-Based Agent Orchestration Gateway for AI-Driven Virtual Worlds What LLMs Must Forget to Teach Effectively: A DIY Approach to Premodern Japanese Language Pedagogy Quantitative Movement Testing: Measuring Patient Movements from a Single Smartphone Video Vision-Language Models Suppress Female Representations Under Ambiguous Input The New Social Image: How AI Competency and AI Proactivity Influence Self- and Peer-Perceptions in the Workplace TUX: Measuring Human--AI Tacit Understanding LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedback VideoFDB: Evaluating Full-Duplex Vision-Speech Capabilities in Conversational Agents Label Over Logic? How Source Cues Bias Human Fallacy Judgments More Than LLMs Inform, Coach, Relate, Listen: Auditing LLM Caregiving Support Roles How Coding Agents Fail Their Users: A Large-Scale Analysis of Developer-Agent Misalignment in 20,574 Real-World Sessions MetaRanker: Human-in-the-loop Active Ranking for Metalens Image Quality Analyzing Persona Effects in Generated Explanations from Multimodal LLM Agents in Urban Perception Granuscore: A Reference-Free Measure of Granularity for Text Analysis and Question Answering The Timing Dependencies of Trust: Speed, Accuracy, and cBCI Neuro-Decoupling in Human-AI Teams Bayesian Distributional Models of Executive Functioning Visual Matters: Connecting Aesthetic Appeal and Production Quality of Photos, Infographics and Data Visualizations to Credibility of Social Media Posts Data-driven Head Motion Generation through Natural Gaze-Head Coordination Agreement Metrics for LLM-as-Judge Evaluation: What to Report and Why Perceptually Lossless Tactile Texture Synthesis with Compact Spectral Envelope Models MambaGaze: Bidirectional Mamba with Explicit Missing Data Modeling for Cognitive Load Assessment from Eye-Gaze Tracking Data CogAdapt: Transferring Clinical ECG Foundation Models to Wearable Cognitive Load Assessment via Lead Adaptation Augmented Analytics and Decision Quality: The Role of Trust among Non-Technical BI Users Faster Completion, Less Learning: Generative AI Reduced Study Time on Math Problems and the Knowledge They Build
Studying Up Public Sector AI: How Networks of Power Relat...
Anna Kawakami, Amanda Coston, Hoda Heidari, Kenneth Holstein, Ha · 2024-05-21 · via cs.HC updates on arXiv.org

As public sector agencies rapidly introduce new AI tools in high-stakes domains like social services, it becomes critical to understand how decisions to adopt these tools are made in practice. We borrow from the anthropological practice to ``study up'' those in positions of power, and reorient our study of public sector AI around those who have the power and responsibility to make decisions about the role that AI tools will play in their agency. Through semi-structured interviews and design activities with 16 agency decision-makers, we examine how decisions about AI design and adoption are influenced by their interactions with and assumptions about other actors within these agencies (e.g., frontline workers and agency leaders), as well as those above (legal systems and contracted companies), and below (impacted communities). By centering these networks of power relations, our findings shed light on how infrastructural, legal, and social factors create barriers and disincentives to the involvement of a broader range of stakeholders in decisions about AI design and adoption. Agency decision-makers desired more practical support for stakeholder involvement around public sector AI to help overcome the knowledge and power differentials they perceived between them and other stakeholders (e.g., frontline workers and impacted community members). Building on these findings, we discuss implications for future research and policy around actualizing participatory AI approaches in public sector contexts.