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We adopt a regret-based framework relative to an optimal benchmark and characterize the efficiency--reward trade-off under an $\varepsilon$-optimal reward constraint. Our results reveal a sharp dichotomy between small-market and large-market regimes. In small markets, including state-independent policies, any admissible control incurs poor efficiency, with the expected queue length growing on the order of $1/\varepsilon$. In contrast, in large markets, state-dependent policies can achieve substantially better performance. When the reward function exhibits sufficient curvature, the optimal queue length scales as $\Theta(1/\sqrt{\varepsilon})$; otherwise, it scales as $\Theta(\log(1/\varepsilon))$.
For each regime, we establish universal lower bounds on the achievable efficiency and construct simple state-dependent policies that attain these bounds. Our results provide a non-asymptotic heavy-traffic characterization for queues with dynamic arrivals and offer structural insights into the design of efficient pricing and admission control policies.
From: Tianze Qu [view email]
[v1]
Fri, 30 Jan 2026 21:59:13 UTC (141 KB)
[v2]
Fri, 3 Jul 2026 14:31:02 UTC (144 KB)
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