Let $X_t^\sharp$ be a multivariate process of the form $X_t =Y_t - Z_t$, $X_0=x$, killed at some terminal time $T$, where $Y_t$ is a Markov process having only jumps of the length smaller than $δ$, and $Z_t$ is a compound Poisson process with jumps of the length bigger than $δ$ for some fixed $δ>0$. Under the assumptions that the summands in $Z_t$ are sub-exponential, we investigate the asymptotic behaviour of the potential function $u(x)= E^x \int_0^\infty \ell(X_s^\sharp)ds$. The case of heavy-tailed entries in $Z_t$ corresponds to the case of "big claims" in insurance models and is of practical interest. The main approach is based on fact that $u(x)$ satisfies a certain renewal equation.