We provide the first nontrivial upper bound for the chemical distance exponent in two-dimensional critical percolation. Specifically, we prove that the expected length of the shortest horizontal crossing path of a box of side length $n$ in critical percolation on $\mathbb{Z}^2$ is bounded by $Cn^{2-δ}π_3(n)$, for some $δ>0$, where $π_3(n)$ is the "three-arm probability to distance $n$." This implies that the ratio of this length to the length of the lowest crossing is bounded by an inverse power of $n$ with high probability. In the case of site percolation on the triangular lattice, we obtain a strict upper bound for the exponent of $4/3$. The proof builds on the strategy developed in our previous paper, but with a new iterative scheme, and a new large deviation inequality for events in annuli conditional on arm events, which may be of independent interest.