We study a symmetric diffusion process on $\mathbb{R}^d$, $d\geq 2$, in divergence form in a stationary and ergodic random environment. The coefficients are assumed to be degenerate and unbounded but satisfy a moment condition. We derive upper off-diagonal estimates on the heat kernel of this process for general speed measure. Lower off-diagonal estimates are also shown for a natural choice of speed measure, under an additional mixing assumption on the environment. Using these estimates, a scaling limit for the Green's function is proven.