Let $Γ$ denote the Hamming graph $H(D,r)$ with $r \geq 3$. Consider the distance matrices $\{A_i\}_{i=0}^{D}$ of $Γ$. Fix a vertex $x$ of $Γ$, and consider the dual distance matrices $\{A_i^{*}\}_{i=0}^{D}$ of $Γ$ with respect to $x$. We investigate the group commutator $A_{D}^{-1}A_{D}^{*-1}A_{D}A_{D}^{*}$. We show that this matrix is diagonalizable. We compute its eigenvalues and their eigenspaces. Let $T$ denote the subconstituent algebra of $Γ$ with respect to $x$. We describe the action of $A_{D}^{-1}A_{D}^{*-1}A_{D}A_{D}^{*}$ on each irreducible $T$-module.